Shop Manager

The Irish Deaf Society is seeking to employ a motivated charity retail manager based in Newbridge Co. Kildare, 30 hours a week.

Term: Permanent contract subject to probation.

Salary: Competitive salary depending on experience €23,400 – €24,960 based on 30 hours a week.

Starting Date: As soon as possible subject to notice and availability of successful candidate.

Location: Primary workplace is the Irish Deaf Society Social Enterprise Shop, Cutlery Road, Newbridge, Co Kildare.

Application Deadline: 22nd April 2025.

Interview: Thursday 28th April 2025.

Role Description

Overview of the job: The Irish Deaf Society is recruiting for a Shop Manager for our new shop in Newbridge Co Kildare. The successful candidate will ensure the smooth running of the shop. You will be responsible for all aspects of the operation of the charity shop including motivating and managing staff, recruiting and training volunteers, stock management and financial reporting. You will drive sales through excellent customer service and have appreciation and respect for Deaf culture and Irish Sign Language.

Main duties and responsibilities:

• Manage and develop the shop in accordance with an agreed workplan and sales targets.
• Recruit, train, supervise and manage shop staff, paid and voluntary.
• Ensure the shop is kept clean, safe, secure and tidy and adheres to brand standards.
• Operate effective stock management systems to ensure maximum profit from donated goods.
• Lead by example in delivering excellent customer service.
• Cash handling, cash reconciliation, cash security and reporting to the IDS accounts department.
• Foster a positive work environment that promotes teamwork, motivation and staff & volunteer satisfaction.
• Ensure shop compliance with current legislation and IDS policies.
• Promote IDS Awareness and Education campaigns within the shop.
• Attend management training and planning meetings and undertake any other duties that may fall under the remit of Shop manager.

Personal Specification (Knowledge, Experience and Skill Set Required):

• Fashion retail management experience / charity retail experience.
• Demonstrate leadership skills and an ability to motivate a diverse team.
• Excellent interpersonal and customer service skills.
• Commitment and ability to achieve sales targets.
• Respect for Deaf culture and a willingness to learn/interest in Irish Sign Language.
• Visual merchandising and brand experience.
• Experience managing fit out suppliers and opening new shops.
• Good general IT skills and proficient in MS Office.

Please send a cover letter (save as either MS Word or PDF documents) explaining why you are suitable for the role with your CV by email to by the end of the day at 5pm on Tuesday 22nd April 2025. Please make sure to add “Charity Shop Manager” in the subject field of your email.

Interviews will be on the 28th April 2025. If you are unable to attend for interview on this date, please state so clearly in your email so that we can organise an alternative date.

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