At a Glance
- Tasks: Manage diverse projects ensuring safety and compliance in housing services.
- Company: Wheatley Solutions, committed to diversity and inclusion.
- Benefits: Competitive salary, pension scheme, generous leave, and wellness support.
- Other info: Flexible work environment with opportunities for personal growth.
- Why this job: Make a real difference in community safety while developing your career.
- Qualifications: Strong communication skills and technical knowledge in housing compliance.
The predicted salary is between 47785 - 52176 £ per year.
Salary SCP 36-39 (£47,785 - £52,176) per annum
Contract: Permanent
Work pattern: 35 hours per week, Monday to Friday
Location: Glasgow (home‑agile worker with travel across group stock and Group offices)
About the role
You will be responsible for the delivery and programming of a varied workload. This may include asbestos management, gas safety, electrical safety, water quality, mechanical and electrical contract delivery, fire safety, etc., along with leading on the delivery of any new services and enhancing the existing services.
Key responsibilities
- Project management of mechanical and electrical (M&E) repairs programmes
- Development and management of planned maintenance programmes for M&E works
- Work with our contracting partners to deliver agreed compliance capital works programmes
- Ensure value for money from any projects, ensuring maximum value for the business and customer satisfaction outcomes
- Provide Landlord Assurance through quality inspections of completed works
- Management and delivery of financial payment valuations
- Identification and management of defects and resolution liaison with internal colleagues and external partners
- Work with our frontline housing services and provide general advice and assistance any technical support as and when required
- Dispute resolution on operational project matters
- Instruction of works following investigations
- Building pathology
- General advice and assistance to frontline staff
Who are we looking for?
The role will be varied and challenging, and will require excellent communication and analytical skills, as well as sound knowledge of the legislative context in which the housing sector operates. You will have excellent technical knowledge and experience of dealing with multiple contractors to deliver an exceptional compliance service to ensure the safety of our homes and customers. Electrical qualification or equivalent experience would be desirable. You must also be able to demonstrate a flexible approach in meeting changing demands, shaping priorities, influencing senior leaders and being able to effectively manage your own workload in a fast‑paced and dynamic work environment.
Ideal candidate profile
- Care for customers
- Be a good listener and engage colleagues and customers on a meaningful level to resolve issues or concerns
- Display excellent communication, interpersonal and influencing skills
- Be self‑aware and self‑motivated, show personal involvement to provide an excellent customer experience
- Have the ability to take responsibility for own learning and continuous improvement
- Ability to organise own and others workloads to achieve priorities and objectives
- Use professional judgement to achieve creative solutions and deliver great outcomes for customers, keeping abreast of the bigger picture
- Apply flexibility, adaptability, and a willingness to respond to dynamic and changing needs
- Respond to challenges positively and instil the same in others
Benefits
- Rewarding career with a competitive salary
- Access to a contributory pension scheme
- Excellent leave entitlements
- Enhanced maternity, paternity, adoption and shared parental leave
- Contributions towards dental, optical, driving lessons and more
- Access to staff inclusion networks promoting an inclusive workplace
- 24/7 access to our employee assistance programme
Committed to inclusion
At Wheatley, we are always looking to improve diversity within our teams. We want to create an inclusive environment where everyone can contribute their best work and achieve their full potential. We actively celebrate our individual differences and recognise the collective strength this brings to our organisation. It is important our teams represent the communities we serve, and we welcome applications from any under‑represented groups.
Closing date: 17 June 2026 at 5pm
Repairs, Investment and Compliance Officer (RICO) in Glasgow employer: The Wheatley Group
Wheatley Solutions is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary and a comprehensive benefits package including a contributory pension scheme and generous leave entitlements. Our inclusive work culture fosters collaboration and innovation, allowing you to make a meaningful impact in the community while enjoying the flexibility of home-agile working in Glasgow. Join us to be part of a team that values diversity and supports your professional development in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs, Investment and Compliance Officer (RICO) in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Wheatley Solutions. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss compliance, safety standards, and project management. Show us you know your stuff!
✨Tip Number 3
Don’t just focus on your qualifications; highlight your soft skills too! Communication and problem-solving are key in this role, so share examples of how you've excelled in these areas.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Wheatley Solutions.
We think you need these skills to ace Repairs, Investment and Compliance Officer (RICO) in Glasgow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in project management and compliance. We want to see how your skills align with the specific responsibilities of the Repairs, Investment and Compliance Officer role.
Showcase Your Technical Knowledge:Don’t shy away from detailing your technical qualifications and experience, especially in areas like electrical safety and gas management. We’re looking for someone who can demonstrate a solid understanding of the legislative context in the housing sector.
Communicate Clearly:Use clear and concise language in your application. We appreciate good communication skills, so make sure your writing reflects that. Avoid jargon unless it’s relevant to the role, and keep it professional yet approachable.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Wheatley Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to mechanical and electrical repairs, compliance standards, and safety regulations. Being able to discuss specific examples from your past experience will show that you’re not just familiar with the concepts but have practical insights to offer.
✨Showcase Your Project Management Skills
Prepare to talk about your experience in managing projects, especially those involving multiple contractors. Highlight how you ensured value for money and customer satisfaction in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate Effectively
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Be ready to demonstrate how you've engaged with colleagues and customers to resolve issues or concerns in the past. This will help you stand out as a candidate who can foster collaboration.
✨Be Adaptable and Flexible
The job requires a flexible approach to changing demands. Think of examples where you successfully adapted to unexpected challenges or shifting priorities. Showing that you can remain calm and effective under pressure will resonate well with the interviewers.
