At a Glance
- Tasks: Provide top-notch customer support via phone, email, SMS, and webchat.
- Company: Wheatley Solutions, a dynamic team in Glasgow focused on customer service excellence.
- Benefits: Competitive pay, inclusive work culture, and opportunities for personal growth.
- Other info: Join a busy team and thrive in a supportive environment.
- Why this job: Make a real difference by helping customers with their housing needs.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 33509 £ per year.
Wheatley Solutions in Glasgow is seeking a Customer Service Advisor to join a busy, multi-channel team delivering high-quality service across telephone, email, SMS and webchat.
The role focuses on providing professional and prompt support to customers and resolving queries at first contact where possible.
You will help with repairs, general housing advice and payments, with particular emphasis on Lowther customers and factoring arrangements, while upholding inclusive service standards.
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Multi-Channel Housing & Digital Support Advisor in Glasgow employer: The Wheatley Group
Wheatley Solutions is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary and a comprehensive benefits package including a contributory pension scheme and enhanced leave entitlements. Located in Edinburgh, our inclusive work culture fosters diversity and encourages all team members to contribute their unique perspectives, ensuring a supportive environment where you can thrive in your customer service career.
