Edinburgh Hub-Based Housing Officer – Customer Solutions

Edinburgh Hub-Based Housing Officer – Customer Solutions

Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
The Wheatley Group

At a Glance

  • Tasks: Deliver responsive housing services and assist customers with tenancy management and repairs.
  • Company: Wheatley Homes East, a community-focused housing provider in Edinburgh.
  • Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
  • Other info: Join a dynamic team dedicated to improving community living.
  • Why this job: Make a real difference in people's lives by providing essential housing support.
  • Qualifications: Strong customer service skills and ability to work collaboratively.

The predicted salary is between 31500 - 38500 Β£ per year.

Wheatley Homes East in Edinburgh is seeking a hub-based Housing Officer to deliver a responsive housing service from the Edinburgh hub.

You will assist customers with tenancy management, rent, repairs and neighbourhood issues, aiming for first-point-of-contact solutions and high-quality records.

The role requires strong customer service and communication skills, the ability to balance priorities, and a collaborative approach with housing teams and partner services.

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Edinburgh Hub-Based Housing Officer – Customer Solutions employer: The Wheatley Group

The Wheatley Group is an excellent employer, offering a supportive and inclusive work culture that prioritises employee growth and development. Located in Glasgow, this role not only provides competitive salaries but also the opportunity to make a meaningful impact on community safety and compliance through effective project management. With a focus on collaboration and flexibility, employees are encouraged to thrive in their careers while contributing to a vital mission.

The Wheatley Group

Contact Details:

The Wheatley Group Recruitment Team

We think you need these skills to ace Edinburgh Hub-Based Housing Officer – Customer Solutions

Customer Service Skills
Communication Skills
Tenancy Management
Prioritisation Skills
Collaboration
Problem-Solving Skills
Record Keeping