Switchboard Operator

Switchboard Operator

Full-Time 22000 - 26000 £ / year (est.) No working from home possible
The Westin London City

At a Glance

  • Tasks: Create unforgettable guest experiences and bring a smile to everyone you meet.
  • Company: Join Canopy by Hilton, an upscale lifestyle brand focused on community and comfort.
  • Benefits: Enjoy discounts, free meals, healthcare plans, and amazing learning opportunities.
  • Other info: Diverse and inclusive workplace with great career development prospects.
  • Why this job: Be part of a vibrant team that values your passion for hospitality and personal growth.
  • Qualifications: Outgoing personality with experience in customer service and excellent communication skills.

The predicted salary is between 22000 - 26000 £ per year.

Canopy’s London City’s approach to hospitality centres on the small gestures, surprising extras, and uncomplicated comforts that contribute to a Positive Stay.

We are looking for passionate individuals with an outgoing personality who thrive in creating positive memories for our guests.

About you

  • You are passionate about creating EPIC guests experiences, in particular:
  • You love to meet, greet, and serve all sorts of people
  • Passionate about all things Guest experience
  • Are in love with the happenings in our neighbourhood
  • Always look at ways to serve and surprise each guest
  • You are flexible, approachable, and sociable in nature.
  • Ideally you will have experience in a public contact position, preferably in an upscale or lifestyle brand hotel
  • Clear communication skills
  • You must have the right to work in the UK to be eligible for this role, documented evidence of eligibility will be required from candidates.
  • About the hotel

Canopy is an upscale lifestyle brand of Hilton and is the energizing, hotel in the neighbourhood offering simple, guest directed service, thoughtful local choices, and surprisingly comfortable spaces so guests simply feel better going forward.

The hotel has 340 bedrooms and is the first under Hilton’s Canopy Brand in the UK.

Canopy by Hilton London City is part of 4C Group. 4C Group is an international hotel operator and developer.

Our core values are, care, constant innovation, communicate and conscience.

At 4C Hotels, we believe in nurturing opportunities for people to grow and developing order to reach their true potential, both in our industry and within the broader community.

4C Group is an equal opportunities employer, committed to hiring a diverse workforce and sustain an inclusive culture.

What We Offer our Enthusiasts

  • Employee and Friends & Family rates across Hilton Hotels & 4C Group Hotels worldwide
  • F&B Discounts of up to 50% in our Canopy London City Restaurants & Bars

• Birthday bonus! £50 or 1 Day Holiday!

  • Free Access to Perkbox Platform to enjoy amazing deals and discounts from retails, entertainment, and travels up to 30% & 50%
  • Free medical healthcare plans (Health Cash Plans) give access to free medical care such: Dentist, Optic and Physio
  • Recruit a friend scheme
  • Cycle to work scheme tax-free and Tech scheme
  • Free Access to Hospitality Action services (Financial, legal, and mental health support)
  • Free Uniform Provided and Meals
  • Continuous Learning & Development opportunities with the best recognized UK and US institutes such as E-Cornel, Linked In Learning and Hilton University
  • Amazing Recognition Awards Program and social events to keep you connected with Canopy London City and our EPIC Team!
  • (Terms and Condition apply to all benefits)
  • #J-18808-Ljbffr
The Westin London City

Contact Details:

The Westin London City Recruitment Team

We think you need these skills to ace Switchboard Operator

Guest Experience Management
Communication Skills
Interpersonal Skills
Flexibility
Sociability
Public Contact Experience
Attention to Detail