Canopy by Hilton London City is seeking a Guest Relations Manager with at least 2 years in upscale hotel Front of House to lead the guest experience, coordinate VIP requests, and maintain CRM profiles. You will work with the Collaborative team to deliver exceptional service and support daily operations to maximise guest satisfaction.
This role offers a dynamic, customer-focused environment with opportunities to influence local relationships, participate in morning briefings and leadership
#J-18808-LjbffrGuest Relations Lead – Upscale Luxury Hotel employer: The Westin London City
The Westin London City is an exceptional employer, offering a dynamic work environment where employees can thrive in the hospitality industry. With a unique 4 on-4 off shift pattern, staff enjoy a healthy work-life balance alongside competitive benefits such as discounted accommodations and meals on duty. The hotel's commitment to employee growth and development ensures that team members are supported in their career journeys while delivering outstanding service to guests.
