At a Glance
- Tasks: Wow guests with smooth check-ins and provide helpful information.
- Company: Cosy hotel in the heart of Camden Town, part of IHG group.
- Benefits: Part-time hours, staff rates at 6,000 hotels, wellness programme, and great discounts.
- Other info: Perfect for students looking to balance work and studies!
- Why this job: Gain valuable experience in hospitality while enjoying flexible scheduling and fun staff parties.
- Qualifications: Strong work ethic, customer service experience, and previous front office knowledge preferred.
The predicted salary is between 22000 - 28000 £ per year.
Calling all Receptionists / Front Desk Agents / Switchboard Operators.
We are a cosy hotel based in the heart of Camden Town.
The hotel is small enough for you to get noticed, yet big enough to gain great experience.
As a Front Office Team Member you will be responsible for wowing guests with a smooth-running check-in, the answers to any queries and useful information to enhance their stay.
Shifts will vary from week to week to meet the requirements of the business. Your hours of work may include working mornings, afternoons & evenings, weekends and Public Holidays.
What we offer
- Part-time time position on permanentbasis (20h a week)
• Accommodation staff rates across 4 continents in over 6,000 hotels!
- Friends and family discounts
- £500 reward referral scheme
- Wellness and mental health programme
- Full-time position on permanent basis - flexible scheduling
- Great staff parties
- Cycle to work scheme
- Free meals on duty
- Employee of the month recognition and reward
- The hotel is part of well recognised IHG group - this will look good on your CV!
What we expect from you in retur n
- Strong work ethic, punctuality
- Love for hotels and hospitality
- Customer service experience
- Previous Front Office experience and knowledge of OPERA PMS is an advantage
- #J-18808-Ljbffr
Front Office Team Member (Part-Time) – Camden Lock employer: The Westin London City
The Westin London City is an exceptional employer, offering a dynamic work environment where employees can thrive in the hospitality industry. With a unique 4 on-4 off shift pattern, staff enjoy a healthy work-life balance alongside competitive benefits such as discounted accommodations and meals on duty. The hotel's commitment to employee growth and development ensures that team members are supported in their career journeys while delivering outstanding service to guests.
StudySmarter Expert Advice🤫
We think this is how you could land Front Office Team Member (Part-Time) – Camden Lock
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at The Westin London City and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Front Office Team Member (Part-Time) – Camden Lock
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at The Westin London City that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at The Westin London City.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at The Westin London City get a sense of who you are beyond your experience!
How to prepare for a job interview at The Westin London City
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at The Westin London City and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
