The Westin London City is seeking a Front Desk Team Member to deliver exemplary guest service, manage check-in/check-out, and handle reservations within our modern hotel. You will process payments, maintain accurate records, and promote our brand ethos across all interactions.
You will liaise with housekeeping and maintenance to ensure rooms are ready and guests have a smooth experience, answering inquiries and assisting with local information and services.
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Guest Experience Lead — Front Desk in City of Westminster employer: The Westin London City
At Canopy by Hilton London City, we pride ourselves on being an exceptional employer that values our team members' growth and well-being. With a vibrant work culture that encourages innovation and collaboration, we offer extensive benefits including employee discounts, healthcare plans, and continuous learning opportunities with top institutions. Join us in a dynamic environment where your contributions are recognised, and you can truly make a difference in the hospitality industry.
