At a Glance
- Tasks: Provide exceptional massage and body treatments to enhance guest wellness.
- Company: Join The Westin London City, a luxury spa hotel with stunning views.
- Benefits: Flexible working, health plans, staff discounts, and continuous learning opportunities.
- Why this job: Be part of a wellness mission and create memorable experiences for guests.
- Qualifications: Passion for beauty and wellness, with at least two years of spa experience.
- Other info: Dynamic team environment with opportunities for social events and career growth.
The predicted salary is between 20000 - 30000 ÂŁ per year.
JOIN OUR FAMILY
The Westin London City boasts an impressive riverside location and spectacular views over London’s historic River Thames. Our luxury spa hotel offers 225 guest rooms, suites and residences impeccably designed with the Westin Heavenly Bed, sleek bathrooms and free high-speed Wi-Fi. Guests are invited to indulge in an array of Westin services and amenities. Our mission is “To be the preeminent wellness brand in hospitality, empowering guests to regain control and enhance their well-being when they need it most, while traveling, ensuring they can be the best version of themselves.” At The Westin London City, our employees are at the heart of bringing our wellness mission to life.
A DAY IN THE LIFE OF A SPA THERAPIST AT THE WESTIN LONDON CITY
What you’ll be doing...
- Reporting to the SPA supervisor, you can expect your working day to include the following:
- Provide massage services to guests using props and/or products.
- Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy.
- Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service.
- Arrange workstation, treatment room, and/or drapes.
- Frequently check with guest to promote comfort, safety and security throughout service.
- Promote and sell spa/salon services including retail offerings related to the Spa.
- Handle inappropriate guest behaviour by following Marriott International standard operating procedures for inappropriate conduct for guests and therapists.
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements...
- Is passionate about beauty and the wellness industry.
- Will carry out an in-depth consultation with each client prior to treatment, ensuring medical history and concerns are identified.
- Will perform all treatments to an exceptional standard, as per Heavenly SPA protocols and standards taught in training, whilst tailoring to the client’s specific needs.
- Keeps up to date with current techniques and modalities related to their field of work.
- Has a positive attitude, and is flexible and adaptable to different working shift patterns and conditions.
- Preferably has two years or more experience in a similar role within a spa environment.
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
- Flexible working (subject to role and probationary review)
- Staff accommodation rates across UK (Marriott & 4C Group Hotels)
- Life Assurance Cover
- Cycle to Work Scheme
- Technology Scheme
- Health Cash Plan (HSF)
- Referral Bonus Scheme
- Workplace pension scheme
- Access to Employee Assistance Program (EAP) and Wellbeing Support
- Eyecare vouchers
- Private Medical Insurance
- Continuous Learning & Development opportunities
- Recognition Programme
- Opportunity to attend Social events.
EQUAL OPPORTUNITIES
4C Group and The Westin London City are an equal opportunity employer.
About 4C Group
4C Group is a global organisation that manages and develops properties and hotels in key business districts and leisure hot spots across the UK, Middle East, Africa and Canada. The company was formed in 2010, building on the foundations of a family property business that stretches back to the 1990s. The group’s mission is to operate sustainably, delight guests and investors, whilst striving to deliver a positive environmental and social impact within local communities.
Spa Therapist (4 to 5 days) in City of London employer: The Westin London City
Contact Detail:
The Westin London City Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist (4 to 5 days) in City of London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Westin London City. Understand their wellness mission and how you can contribute to enhancing guest experiences. This will show your genuine interest and help you stand out.
✨Tip Number 2
Practice your massage techniques! If you're applying for the Spa Therapist role, make sure you're confident in your skills. You might even want to do a mock treatment with a friend to get feedback. Being prepared will help you shine during practical assessments.
✨Tip Number 3
Show off your personality! The Westin values passion and potential, so let your enthusiasm for beauty and wellness shine through. Share your experiences and how they’ve shaped your approach to client care during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at The Westin London City. Don’t miss out on this opportunity!
We think you need these skills to ace Spa Therapist (4 to 5 days) in City of London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for the beauty and wellness industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about helping guests feel their best.
Tailor Your Experience: Make sure to highlight any relevant experience you have in spa treatments or customer service. We’re all about finding the right fit, so show us how your skills align with what we do at The Westin London City.
Be Personable: Remember, we hire mostly on personality and potential! Use a friendly tone in your application to reflect your positive attitude and adaptability. We want to get a sense of who you are beyond just your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our family at The Westin London City.
How to prepare for a job interview at The Westin London City
✨Know Your Treatments
Make sure you’re well-versed in the various treatments and services offered at The Westin. Familiarise yourself with the Heavenly SPA protocols and be ready to discuss how you would tailor treatments to meet individual client needs.
✨Show Your Passion
During the interview, let your enthusiasm for beauty and wellness shine through. Share personal experiences or stories that highlight your dedication to the industry and how you can contribute to enhancing guest experiences.
✨Prepare for Client Consultations
Be ready to demonstrate how you would conduct an in-depth consultation with a client. Think about the questions you’d ask regarding their medical history and concerns, and how you would ensure their comfort and safety throughout the treatment.
✨Emphasise Flexibility and Adaptability
The role requires flexibility in working hours and conditions. Be prepared to discuss your previous experiences where you adapted to changing situations or worked different shifts, showcasing your positive attitude and willingness to go the extra mile.
