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- Tasks: Enhance guest experiences by managing check-ins, check-outs, and inquiries.
- Company: Luxury riverside hotel with a focus on exceptional service.
- Benefits: Health Cash Plan, flexible hours, and learning opportunities.
- Why this job: Join a supportive team and make guests feel at home.
- Qualifications: Pleasant demeanour, flexibility, and commitment to brand values.
- Other info: Great opportunity for personal growth in the hospitality industry.
The predicted salary is between 24000 - 36000 £ per year.
A luxury riverside hotel is seeking a Front Desk Agent to enhance the guest experience. The role involves processing check-ins and check-outs, coordinating with housekeeping, and handling guest inquiries.
Ideal candidates should possess a pleasant demeanor, flexibility, and a commitment to the hotel's brand values. This position offers a supportive work culture and various employee benefits, including a Health Cash Plan and learning opportunities.
Guest Experience Associate - Front Desk (Flexible Hours) in City of London employer: The Westin London City
Contact Detail:
The Westin London City Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Associate - Front Desk (Flexible Hours) in City of London
✨Tip Number 1
Make sure to showcase your people skills! When you’re at the interview, let your pleasant demeanor shine through. Remember, it’s all about enhancing that guest experience, so share examples of how you've made guests feel welcome in the past.
✨Tip Number 2
Flexibility is key! Be ready to discuss your availability and how you can adapt to the hotel’s needs. Show them you’re willing to go the extra mile to ensure a smooth check-in and check-out process.
✨Tip Number 3
Don’t forget to ask questions! This shows your interest in the role and the hotel’s brand values. Inquire about their approach to guest satisfaction and how you can contribute to their supportive work culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Guest Experience Associate - Front Desk (Flexible Hours) in City of London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see how you can enhance the guest experience with your pleasant demeanour. Don't be afraid to show us what makes you unique!
Tailor Your Application: Make sure to tailor your application to the role of Front Desk Agent. Highlight any relevant experience you have with check-ins, check-outs, or guest inquiries. We love seeing how your skills align with our brand values!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Remember, we’re looking for someone who can communicate effectively with our guests!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our supportive work culture!
How to prepare for a job interview at The Westin London City
✨Know the Brand Inside Out
Before your interview, take some time to research the hotel’s brand values and mission. Understanding what makes this luxury riverside hotel unique will help you align your answers with their expectations and show that you’re genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Guest Experience Associate, your ability to connect with guests is crucial. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate your pleasant demeanor and commitment to enhancing guest experiences.
✨Flexibility is Key
Since the role offers flexible hours, be ready to discuss your availability and willingness to adapt to different shifts. Highlight any previous experience where you successfully managed changing schedules or unexpected situations, showcasing your adaptability.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the hotel’s approach to guest satisfaction or how they support employee development. This shows your enthusiasm for the role and helps you gauge if the hotel’s culture aligns with your values.
