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- Tasks: Ensure guest satisfaction and maximise occupancy in a luxury hotel setting.
- Company: Prestigious luxury hotel in the heart of London.
- Benefits: Staff accommodation rates, meals on duty, and health plans.
- Why this job: Join a dynamic team and enhance your career in the luxury hospitality sector.
- Qualifications: 2+ years of managerial experience and excellent communication skills.
- Other info: Opportunity for professional growth in a vibrant environment.
The predicted salary is between 36000 - 60000 £ per year.
A luxury hotel in London is seeking an Assistant Customer Sales Manager for maternity cover. Responsibilities include ensuring guest satisfaction, maximizing occupancy and room rates, and training the Customer Sales team.
Applicants should have at least 2 years of managerial experience, excellent communication skills, and a strong guest focus.
The position offers a range of benefits including staff accommodation rates, meals on duty, and health plans.
Assistant Customer Sales Manager – Luxury Hotel Growth in City of London employer: The Westin London City
Contact Detail:
The Westin London City Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Customer Sales Manager – Luxury Hotel Growth in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the luxury hotel market and be ready to discuss how you can maximise occupancy and room rates. Show them you’re not just a fit for the role, but that you’re passionate about guest satisfaction.
✨Tip Number 3
Practice your communication skills! Whether it’s through mock interviews or casual chats with friends, being able to articulate your thoughts clearly will set you apart. Remember, excellent communication is key in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Assistant Customer Sales Manager – Luxury Hotel Growth in City of London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 2+ years of managerial experience in your application. We want to see how you've led teams and improved guest satisfaction in previous roles.
Communicate Clearly: Since excellent communication skills are a must, ensure your application is clear and concise. Use straightforward language and avoid jargon to make your points stand out.
Focus on Guest Satisfaction: Emphasise your strong guest focus in your application. Share specific examples of how you've maximised occupancy and room rates while ensuring guests have a fantastic experience.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at The Westin London City
✨Know Your Luxury Market
Familiarise yourself with the luxury hotel market in London. Research competitors and understand what sets this hotel apart. Being able to discuss trends and guest expectations will show your passion and knowledge.
✨Showcase Your Managerial Experience
Prepare specific examples from your past roles that highlight your managerial skills. Discuss how you've successfully trained teams, maximised occupancy, or improved guest satisfaction. This will demonstrate your capability for the role.
✨Master Communication Skills
Practice articulating your thoughts clearly and confidently. Role-play common interview questions with a friend, focusing on how you can effectively communicate with both guests and team members. Strong communication is key in this position.
✨Emphasise Guest Focus
Be ready to share stories that illustrate your commitment to guest satisfaction. Think of times when you went above and beyond for a guest or resolved a challenging situation. This will highlight your strong guest focus, which is crucial for the role.
