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For Companies At a Glance
- Tasks: Be the friendly face of our hotel, welcoming guests and managing their stay.
- Company: The Western Isles Hotel, a vibrant spot in beautiful Tobermory.
- Benefits: Live-in accommodation, meals on shift, and shared service charge.
- Why this job: Join a supportive team and create memorable experiences for guests.
- Qualifications: Good communication skills and a professional, friendly attitude.
- Other info: Flexible hours with opportunities to explore the stunning Isle of Mull.
The predicted salary is between 24000 - 36000 £ per year.
Permanent. Full-time or part-time. Live-in accommodation available.
The Western Isles Hotel in Tobermory is recruiting a receptionist to support the day to day running of the hotel front desk and guest experience. This role suits someone organised, calm, and comfortable dealing with guests face to face and over the phone in a busy but friendly hotel environment.
Responsibilities
- You will be the first point of contact for guests arriving at the hotel.
- You will handle check-ins and check-outs, manage bookings, and respond to guest enquiries.
- You will work closely with the wider hotel team to ensure guests have a smooth and welcoming stay.
- You will handle payments, emails, and general reception administration.
Working pattern
Full-time or part-time hours available. Shifts will include some evenings and weekends. Live-in accommodation is available if required.
What we are looking for
- Good communication skills and a friendly, professional manner.
- Basic computer confidence for bookings and email.
- Previous reception or customer facing experience is helpful but not essential.
- A reliable and organised approach to work.
What is on offer
- Live-in accommodation if needed.
- Meals provided on shift.
- Shared service charge through the tronc system.
- The opportunity to live and work in Tobermory on the Isle of Mull.
How to apply
Apply through Highland Jobs. Your application goes directly to the employer. No agencies. No nonsense.
Receptionist in Tobermory employer: The Western Isles Hotel
Contact Detail:
The Western Isles Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Tobermory
✨Tip Number 1
Make sure you research the hotel and its surroundings before your interview. Knowing a bit about Tobermory and what makes it special can really impress the hiring team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for guests, being able to speak clearly and confidently is key. Try role-playing with a friend or family member to get comfortable with common reception scenarios.
✨Tip Number 3
Dress the part! First impressions matter, especially in a hospitality role. Wear something smart and professional to your interview to show that you take the opportunity seriously and are ready to represent the hotel well.
✨Tip Number 4
Don't forget to apply through our website! It’s the easiest way to get your application directly to the employer without any hassle. Plus, it shows that you're proactive and keen on the position.
We think you need these skills to ace Receptionist in Tobermory
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and professional manner that fits perfectly with our hotel vibe.
Tailor Your Application: Make sure to customise your application for the receptionist role. Highlight any relevant experience, even if it’s not directly in reception. We love seeing how your skills can contribute to our team!
Keep It Clear and Concise: We appreciate a well-structured application. Keep your sentences clear and to the point, making it easy for us to see why you’d be a great fit for our front desk team at the Western Isles Hotel.
Apply Through Our Website: Don’t forget to apply through Highland Jobs as mentioned in the job description. This way, your application goes directly to us, and we can’t wait to hear from you!
How to prepare for a job interview at The Western Isles Hotel
✨Know the Hotel Inside Out
Before your interview, take some time to research The Western Isles Hotel. Familiarise yourself with its services, location, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Practice Your People Skills
As a receptionist, you'll be the first point of contact for guests. Practice your communication skills by role-playing common scenarios, like handling check-ins or responding to guest enquiries. This will help you feel more at ease during the interview.
✨Showcase Your Organisational Skills
Being organised is key in this role. Prepare examples from your past experiences where you successfully managed multiple tasks or handled busy situations. This will demonstrate your ability to thrive in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they handle guest feedback. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
