Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support daily operations and enhance member experiences at a prestigious private members' club.
- Company: The Western Club, a historic and vibrant private members' club in Glasgow.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Hands-on role with a mix of administrative tasks and front-of-house service.
- Why this job: Join a team focused on improving operations and making a real impact on member satisfaction.
- Qualifications: Experience in hospitality, strong organisational skills, and a service-oriented attitude.
The predicted salary is between 26000 - 32000 £ per year.
About The Western Club
The Western Club is one of Glasgow’s most established private members’ clubs, located in the heart of the city centre. Offering a combination of meeting spaces, accommodation, and member facilities, the Club provides a distinctive and professional environment with a strong heritage. We are currently entering a period of focused development, aimed at enhancing both member experience and the commercial use of our facilities.
The Opportunity
We are seeking an Operations Supervisor to support the General Manager in the day-to-day running of the Club. This is a visible, hands-on role, combining operational coordination with front-of-house service and support for bookings and events. The position is primarily based on the Club floor, balancing administrative responsibilities with active involvement in the day-to-day operation.
Key Responsibilities
- Deliver a high standard of service to members and guests
- Act as a visible and approachable presence within the Club
- Manage and respond to room hire enquiries
- Support the conversion of enquiries into confirmed bookings
- Coordinate the delivery of meetings and small events
- Ensure rooms are prepared and presented to a high standard
- Work closely with the Club’s restaurant tenant to coordinate catering
- Support day-to-day operational management of the Club
- Provide direction to housekeeping and operational support staff
Working Pattern
- 40 hours per week, primarily Monday to Friday
- Based mainly on the Club floor
- Occasional evenings and weekends by arrangement
About You
You will bring:
- Experience within hospitality, hotels, or a similar environment
- A practical, hands-on approach to operations
- Strong organisational and communication skills
- Confidence working independently
- A professional and service-focused attitude
- Experience of events, bookings, or room hire operations would be advantageous.
Why Join The Western Club
This is an opportunity to take on a varied and meaningful role within a well-established organisation that is actively evolving. You will play a key part in:
- Improving day-to-day operations
- Supporting commercial activity
- Enhancing the overall member and guest experience
Salary £26,000–£32,000 depending on experience
Operations Supervisor employer: The Western Club Glasgow
Contact Detail:
The Western Club Glasgow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Supervisor
✨Tip Number 1
Get to know the Club! Before your interview, take some time to visit The Western Club or check out their website. Familiarising yourself with their services and atmosphere will help you stand out and show genuine interest.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the Club's culture and what the hiring managers are really looking for in an Operations Supervisor.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experience where you've delivered excellent service or managed events. This will help you demonstrate your hands-on approach and problem-solving skills during the interview.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It shows initiative and gives you a better chance of being noticed by the hiring team.
We think you need these skills to ace Operations Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Operations Supervisor role. Highlight your hands-on experience in hospitality and any relevant event management skills to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for providing excellent service and how you can contribute to enhancing the member experience at The Western Club.
Showcase Your Communication Skills: Since this role involves a lot of interaction with members and guests, make sure to demonstrate your strong communication skills in your application. We want to see how you connect with people!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Western Club Glasgow
✨Know the Club Inside Out
Before your interview, take some time to research The Western Club. Familiarise yourself with its history, facilities, and recent developments. This will not only show your genuine interest but also help you tailor your answers to align with their values and goals.
✨Showcase Your Hospitality Experience
Be ready to discuss your previous roles in hospitality or similar environments. Highlight specific examples where you've delivered exceptional service or managed events successfully. This will demonstrate that you have the hands-on approach they’re looking for.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle operational challenges. Think of scenarios where you had to manage bookings or coordinate events under pressure, and be prepared to explain how you navigated those situations.
✨Emphasise Teamwork and Communication
As an Operations Supervisor, you'll need to work closely with various teams. Be sure to highlight your communication skills and any experiences where you’ve successfully collaborated with others to achieve a common goal. This will show that you can be a supportive presence within the Club.