Service Coordinator - Ivybridge

Service Coordinator - Ivybridge

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate engineers' schedules and manage customer inquiries daily.
  • Company: AEP Ltd is a dynamic company focused on delivering exceptional service.
  • Benefits: Enjoy a fast-paced work environment with opportunities for growth and development.
  • Why this job: Join a supportive team where your organisational skills make a real impact.
  • Qualifications: Looking for proactive individuals with strong communication skills.
  • Other info: Ideal for those who thrive in a busy, customer-focused role.

The predicted salary is between 28800 - 43200 £ per year.

AEP Ltd is seeking an organised, proactive, and customer-focused Service Coordinator to support our busy Service Department. If you thrive in a fast-paced environment and enjoy coordinating people and processes to deliver excellent service, we'd love to hear from you.

What You'll Be Doing:

  • Scheduling and planning engineers' work in line with service schedules and ongoing projects.
  • Handling customer enquiries.

Service Coordinator - Ivybridge employer: The West Group Limited

AEP Ltd is an exceptional employer, offering a dynamic work environment in Ivybridge where your organisational skills can truly shine. With a strong focus on employee development and a culture that values teamwork and customer satisfaction, we provide ample opportunities for growth and advancement. Join us to be part of a supportive team that prioritises excellence in service delivery while enjoying the unique advantages of working in a vibrant local community.
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Contact Detail:

The West Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Coordinator - Ivybridge

✨Tip Number 1

Familiarise yourself with the specific tools and software commonly used in service coordination. Being able to demonstrate your proficiency in these during an interview can set you apart from other candidates.

✨Tip Number 2

Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects simultaneously. This will highlight your ability to thrive in a fast-paced environment, which is crucial for this role.

✨Tip Number 3

Research AEP Ltd and understand their service offerings and customer base. Tailoring your conversation to reflect your knowledge about the company can demonstrate your genuine interest and commitment to the role.

✨Tip Number 4

Prepare to discuss your approach to handling customer inquiries and resolving issues. Providing specific examples of past experiences where you've excelled in customer service will show that you're the right fit for their team.

We think you need these skills to ace Service Coordinator - Ivybridge

Organisational Skills
Customer Service Orientation
Time Management
Scheduling and Planning
Communication Skills
Problem-Solving Skills
Attention to Detail
Proactive Approach
Team Coordination
Adaptability
Multitasking
Conflict Resolution
Technical Understanding of Services
Data Entry and Management

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Service Coordinator position. Tailor your application to highlight your relevant experience in scheduling, planning, and customer service.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles where you coordinated teams or managed schedules. Use specific examples to demonstrate your organisational skills and ability to thrive in a fast-paced environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are a good fit for AEP Ltd and how your proactive approach can contribute to their Service Department.

Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Coordinator.

How to prepare for a job interview at The West Group Limited

✨Show Your Organisational Skills

As a Service Coordinator, you'll need to demonstrate your ability to manage schedules and coordinate tasks effectively. Be prepared to discuss specific examples from your past experiences where you successfully organised projects or managed multiple priorities.

✨Emphasise Customer Focus

Since the role is customer-focused, it's crucial to highlight your experience in dealing with customers. Share stories that showcase your ability to handle inquiries, resolve issues, and maintain a positive relationship with clients.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess how you would handle real-life situations in a fast-paced environment. Think about potential challenges you might face as a Service Coordinator and prepare your responses to demonstrate your problem-solving skills.

✨Research AEP Ltd

Familiarise yourself with AEP Ltd and their service department. Understanding their values, mission, and the services they provide will help you tailor your answers and show genuine interest in the company during the interview.

Service Coordinator - Ivybridge
The West Group Limited
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