The West Brom is seeking a Specialist Support Advocate to join our Specialist Support Services on a permanent contract. The post holder will deliver excellent service to customers in vulnerable or potentially vulnerable situations while operating within regulatory requirements and supporting strategic objectives.
The role involves being available when customers need us, communicating across phone, email, live chat and written correspondence, and acting as a primary contact to provide accurate
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Empathetic Mortgage Support Specialist in West Bromwich employer: The West Brom
At the West Brom, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee development and well-being. With generous benefits such as enhanced leave policies, a robust pension scheme, and opportunities for personal growth, our Perry Barr branch is an excellent place for those looking to make a meaningful impact in customer service while being part of a community-focused organisation. Join us and be part of a team that values your unique contributions and encourages you to thrive.
