The West Brom is seeking a Customer Service Advisor for the Stone Cross Branch. This is a full-time, permanent role offering £24,923 per year and a 35-hour week (09:00–17:00 Mon–Fri, 09:30–12:30 Sat). The on-site position operates at the Stone Cross branch.
You’ll deliver outstanding service, handle customer queries confidently, and stay up to date on our products so you can support customers looking to own a home or grow savings. You’ll also help embed strong ties with local communities.
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Customer Experience Advisor – On-site, Stone Cross employer: The West Brom
At the West Brom, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee development and well-being. With generous benefits such as enhanced leave policies, a robust pension scheme, and opportunities for personal growth, our Perry Barr branch is an excellent place for those looking to make a meaningful impact in customer service while being part of a community-focused organisation. Join us and be part of a team that values your unique contributions and encourages you to thrive.
