The West Brom is seeking a Customer Service Advisor for a 9-month fixed-term contract at the Perry Barr branch. You will focus on delivering outstanding customer experiences, addressing queries, and building trust with customers as they seek guidance on mortgages, savings, and everyday banking needs.
The role requires a positive, proactive attitude, strong communication, and a willingness to learn. You’ll work 35 hours weekly, with shifts across Monday to Saturday, and you'll be supported by a
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