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For Companies At a Glance
- Tasks: Lead a team, ensure food safety, and deliver excellent customer service.
- Company: Join Wendy's, a diverse family-focused fast-food chain with a commitment to quality.
- Benefits: Enjoy healthcare, paid time off, 401(k) matching, and employee assistance for all.
- Why this job: Grow your career with paid training and opportunities for advancement in a supportive environment.
- Qualifications: Must be a problem solver, committed to leadership, and flexible with work hours.
- Other info: Wendy's welcomes all individuals and provides accommodations for disabilities.
The predicted salary is between 24000 - 36000 £ per year.
What you\’ll do
WHY WENDY’S?
Families come in all shapes and sizes, that includes the Wendy’s family – the people you will work with as a Shift Manager.
We get you. We got you. Here’s what you can expect as a Shift Manager on our team:
- Perks – Healthcare benefits for full-time shift managers, paid time off, 401(k) with employer match and employee assistance program available for ALL employees
- Career Growth – Wanna move up? We have opportunities to grow within and beyond our restaurants
- Paid Training – We’re invested in you, and excited to teach you what you need to know to lead the Wendy’s Way
Responsibilities
WHAT WE EXPECT FROM YOU:
What you bring to the table:
- You enjoy problem solving, customer service and decision making
- You want to be a leader and you’re committed to teaching and growing your team
- A commitment to promoting proper procedures and a culture of food safety
- Flexible work availability
What we expect from you
You must be willing and able to:
- Stand and move for most – if not all – of your shift
- Use restaurant equipment such as a headset, register or grill
- Follow brand standards and guidelines to prepare great food, serve our customers and maintain a clean restaurant that you’re proud to work in
- Secure reliable transportation to travel to your home store and other locations (restaurants, area office, etc.) occasionally for training and other tasks
For more information on specific equipment or job requirements, see the job description or talk to the hiring manager.
Real food. Real people.
We are a proud equal opportunity employer all ages, races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.
Wendy’s has an ongoing need for this role
Pay Range: $18 – $20 Hr.
Wendy\’s is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.
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Shift Manager employer: The Wendy's Company
Contact Detail:
The Wendy's Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with Wendy's brand values and culture. Understanding their commitment to customer service and food safety will help you align your responses during interviews and show that you're a good fit for the team.
✨Tip Number 2
Highlight any previous leadership experience you have, even if it's outside of the restaurant industry. Being able to demonstrate your ability to lead and develop a team will make you stand out as a candidate.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled customer service challenges in the past. This will showcase your problem-solving skills and commitment to excellent service, which are key for a Shift Manager role.
✨Tip Number 4
Be ready to talk about your flexibility and availability. Since the role requires adaptable working hours, showing that you can accommodate various shifts will demonstrate your commitment to the position.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and expectations of a Shift Manager at Wendy's. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Provide specific examples of how you've successfully led a team, resolved conflicts, or improved processes in previous roles.
Showcase Customer Service Experience: Wendy's values customer service highly. Make sure to include any relevant experience you have in customer-facing roles, detailing how you handled challenges and ensured customer satisfaction.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Wendy's Company
✨Show Your Leadership Skills
As a Shift Manager, you'll be expected to lead and inspire your team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your problem-solving and decision-making abilities.
✨Demonstrate Customer Service Excellence
Wendy's values customer service highly. During the interview, discuss your approach to providing excellent service and how you handle difficult situations with customers. This will show that you understand the importance of customer satisfaction.
✨Emphasise Food Safety Knowledge
Since food safety is a key responsibility, make sure to mention any relevant experience or training you have in this area. Discuss how you would promote a culture of food safety within the team to ensure compliance with brand standards.
✨Be Flexible and Adaptable
The role requires flexible work availability, so be ready to discuss your schedule and how you can adapt to the needs of the restaurant. Highlight any previous experiences where you had to adjust quickly to changing circumstances.
