Floor Manager

Floor Manager

London Full-Time 23100 - 38500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead shifts, mentor staff, and ensure top-notch service in a fast-paced restaurant.
  • Company: Join an independent business dedicated to exceptional hospitality for over 21 years.
  • Benefits: Starting salary of £38,500 with negotiable hours and potential for review after 6 months.
  • Why this job: Be part of a vibrant team, build relationships with regulars, and elevate service standards.
  • Qualifications: 4 years of restaurant experience, including 2 years in a supervisory role, strong leadership skills.
  • Other info: Ideal for someone who thrives under pressure and loves mentoring a young team.

The predicted salary is between 23100 - 38500 £ per year.

We are an independent business looking for a vibrant and outgoing Floor Manager to join our team to help take us into our 22nd year. We strive to provide the best hospitality in the area and you should too. The ideal candidate will have: Strong leadership skills Ability to motivate a young team with various levels of experience Stay cool under pressure First-class work ethic Passion for delivering high standards of service Strong communication abilities Experience of working in a fast-paced, demanding environment Able to take responsibility in manager’s absence At least 4 years restaurant experience, 2 of which should be at supervisor level Be naturally friendly and capable of building relationships with our many regular customers Be legally allowed to work in the UK Responsibilities will include: Managing shifts on your own Reconciling tills at end of the night Mentoring and training new members of staff Having a constantly dynamic approach to your work Continually setting new standards and improving on current ones, whilst assessing the business on a daily basis Starting salary is approximately £38,500 made up of base pay and Tronc for a 45hr week which will be reviewed after 6 months. Hours and salary are negotiable and can be discussed at interview. If you think you are up to the challenge and would like to apply for this position, please send us your CV. AMRT1_UKCT

Floor Manager employer: The Wells Hampstead

Join our vibrant team as a Floor Manager and be part of an independent business that prides itself on delivering exceptional hospitality for over 21 years. We offer a supportive work culture where your leadership skills will shine, with opportunities for mentorship and professional growth in a fast-paced environment. Enjoy a competitive salary, flexible hours, and the chance to build lasting relationships with our loyal customers while making a meaningful impact in our community.
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Contact Detail:

The Wells Hampstead Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Floor Manager

✨Tip Number 1

Showcase your leadership skills during the interview by sharing specific examples of how you've successfully managed a team in a fast-paced environment. Highlight any challenges you faced and how you overcame them.

✨Tip Number 2

Demonstrate your passion for hospitality by discussing your favorite customer service experiences. This will help convey your commitment to high standards and your ability to build relationships with regular customers.

✨Tip Number 3

Prepare to discuss your experience with training and mentoring staff. Share how you've helped develop less experienced team members, as this aligns with the responsibilities of the Floor Manager role.

✨Tip Number 4

Research the business and its values before the interview. Being knowledgeable about their approach to hospitality will show your genuine interest in the position and help you connect with the interviewers.

We think you need these skills to ace Floor Manager

Strong Leadership Skills
Team Motivation
Ability to Work Under Pressure
First-Class Work Ethic
Passion for High Standards of Service
Strong Communication Abilities
Experience in Fast-Paced Environments
Responsibility in Manager's Absence
Restaurant Experience (4+ years)
Supervisory Experience (2+ years)
Relationship Building with Customers
Mentoring and Training Skills
Dynamic Work Approach
Continuous Improvement Mindset

Some tips for your application 🫡

Highlight Your Experience: Make sure to emphasize your restaurant experience, especially the 4 years required and the 2 years at a supervisory level. Use specific examples to showcase your leadership skills and ability to manage a team.

Showcase Your Work Ethic: Demonstrate your strong work ethic in your CV. Mention instances where you went above and beyond in your previous roles, particularly in fast-paced environments.

Communicate Your Passion: Express your passion for hospitality and delivering high standards of service. This can be done through a personal statement or cover letter that reflects your enthusiasm for the role.

Tailor Your CV: Customize your CV to align with the job description. Use keywords from the posting, such as 'mentoring', 'dynamic approach', and 'building relationships', to make your application stand out.

How to prepare for a job interview at The Wells Hampstead

✨Show Your Leadership Skills

As a Floor Manager, strong leadership is key. Be prepared to share examples of how you've successfully led a team in the past, especially in high-pressure situations. Highlight your ability to motivate and mentor others.

✨Demonstrate Your Passion for Hospitality

Express your enthusiasm for delivering exceptional service. Share specific instances where you went above and beyond to ensure customer satisfaction. This will show that you align with the company's values.

✨Prepare for Scenario Questions

Expect questions about how you would handle various situations on the floor, such as dealing with difficult customers or managing staff conflicts. Think through your responses ahead of time to demonstrate your problem-solving skills.

✨Highlight Your Experience

With at least 4 years of restaurant experience required, be ready to discuss your previous roles in detail. Focus on your supervisory experience and how it has prepared you for this position, emphasizing any relevant achievements.

Floor Manager
The Wells Hampstead
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