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- Tasks: Lead a luxury beauty clinic while delivering expert treatments and managing the salon team.
- Company: Join a prestigious beauty clinic known for exceptional client experiences and high standards.
- Benefits: Enjoy competitive pay, bonuses, ongoing training, and staff discounts on treatments and products.
- Why this job: Be part of a supportive team that values beauty, wellbeing, and client care in a dynamic environment.
- Qualifications: NVQ Level 3 in Beauty Therapy and 2 years of salon experience required; leadership skills are essential.
- Other info: This role combines hands-on treatment delivery with strategic management responsibilities.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a dynamic and experienced Salon Manager to join our luxury beauty clinic. This is a dual-role position, with 80% of your time dedicated to delivering expert beauty treatments and 20% focused on the day-to-day management of the salon team and operations. You’ll be a hands-on leader who leads by example, ensures exceptional client experience, and supports the clinic’s commercial success. Essential Responsibilities (not limited to): * Treatment Delivery. * Deliver a range of professional beauty treatments to a high standard. * Build strong client relationships and ensure high levels of repeat business. * Consult with clients to recommend personalised treatment plans and homecare. * Maintain hygiene and treatment room standards in line with clinic protocols. * Salon Management. * Lead, inspire and motivate the team to deliver outstanding service and meet performance targets. * Oversee the daily running of the clinic including rotas, stock control and appointments. * Support staff development through on-the-job coaching, training and performance reviews. * Handle client complaints or issues with professionalism and efficiency. * Ensure the clinic meets all health and safety and regulatory requirements. * Monitor product usage, treatment performance, and KPIs. * Work closely with the director on business strategy and promotions. Qualifications & Characteristics * NVQ Level 3 or equivalent in Beauty Therapy * Minimum 2 years of hands-on experience in a salon/clinic environment * Previous experience in a supervisory or managerial role is essential * Confident delivering a wide range of treatments to a high standard * Strong communication, leadership, and organisational skills * A passion for beauty, wellbeing, and client care Benefits: * Competitive salary with commission/bonus structure * Ongoing training and development * Staff treatment discounts and product incentives * Supportive and professional team environment
Salon Manager employer: The Wellness Agency
Contact Detail:
The Wellness Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salon Manager
✨Tip Number 1
Familiarise yourself with the latest beauty treatments and trends. Being knowledgeable about current techniques and products will not only impress during interviews but also show your passion for the industry.
✨Tip Number 2
Network within the beauty community. Attend local beauty events or workshops to meet professionals in the field. Building relationships can lead to valuable insights and potential job referrals.
✨Tip Number 3
Prepare to discuss your leadership style and experiences. Think of specific examples where you've successfully managed a team or resolved client issues, as this will demonstrate your capability to handle the dual-role effectively.
✨Tip Number 4
Research our clinic's values and services. Understanding what sets us apart will allow you to tailor your conversation during the interview, showing that you're genuinely interested in being part of our team.
We think you need these skills to ace Salon Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in beauty therapy and any managerial roles you've held. Emphasise your NVQ Level 3 qualification and specific treatments you excel in.
Craft a Compelling Cover Letter: In your cover letter, express your passion for beauty and client care. Mention how your leadership style aligns with the salon's values and how you can contribute to both treatment delivery and team management.
Showcase Client Relationship Skills: Provide examples of how you've built strong client relationships in previous roles. Highlight any strategies you've used to ensure repeat business and exceptional client experiences.
Prepare for Potential Questions: Think about how you would handle common salon management scenarios, such as dealing with client complaints or motivating a team. Be ready to discuss your approach during an interview.
How to prepare for a job interview at The Wellness Agency
✨Showcase Your Treatment Skills
As a Salon Manager, you'll be delivering beauty treatments, so be prepared to discuss your hands-on experience. Bring examples of the treatments you've mastered and how you ensure high standards. This will demonstrate your expertise and commitment to client satisfaction.
✨Demonstrate Leadership Qualities
Since this role involves managing a team, highlight your leadership experience. Share specific instances where you've motivated your team or resolved conflicts. This will show that you can inspire others and maintain a positive salon environment.
✨Prepare for Client Relationship Questions
Building strong client relationships is key in this role. Be ready to discuss how you've developed rapport with clients in the past and how you handle complaints. This will illustrate your ability to ensure repeat business and exceptional client experiences.
✨Understand Salon Operations
Familiarise yourself with the day-to-day operations of a salon. Be prepared to talk about stock control, appointment management, and health and safety regulations. Showing that you understand these aspects will reassure the interviewers of your capability to manage the clinic effectively.
