We are currently recruiting on behalf of our client for an experienced and passionate Spa Treatment Manager to join their spa team in Cheshire.
This is an excellent opportunity for a skilled spa professional with strong treatment knowledge and leadership ability to take responsibility for treatment standards, team development and the overall guest experience.
Our client is looking for someone who combines excellent hands-on treatment skills with the ability to lead, motivate and develop a team, ensuring the highest standards of service are consistently delivered.
The Role
As Spa Treatment Manager, you will oversee the treatment side of the spa operation, ensuring treatments are delivered to an exceptional standard while supporting the smooth day-to-day running of the department.
Your responsibilities will include:
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Overseeing the delivery of spa treatments and maintaining consistently high standards.
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Leading, motivating and supporting the spa therapy team.
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Training, mentoring and developing therapists to enhance their skills and performance.
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Ensuring treatment protocols, procedures and service standards are followed.
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Monitoring treatment room presentation, cleanliness and hygiene.
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Managing treatment stock levels and ensuring products and equipment are available.
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Supporting the development of treatment menus, packages and promotions.
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Recommending treatments and products to guests to enhance their experience and support revenue.
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Monitoring team performance and helping achieve departmental targets.
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Handling guest feedback and resolving treatment-related concerns professionally.
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Working closely with the wider management team to improve the overall guest journey.
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Delivering treatments when required and leading by example.
About You
To be considered for this opportunity, you should have:
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Previous experience within a spa or beauty environment, ideally in a supervisory or management position.
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A recognised Level 3 qualification in Beauty Therapy, Spa Therapy or equivalent.
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Strong practical knowledge of spa treatments and treatment protocols.
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Experience supporting, training or managing a team of therapists.
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Excellent communication and interpersonal skills.
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Spa Treatment Manager - Cheshire in Chester employer: The Wellness Agency
The Wellness Agency offers an exceptional working environment for Spa Therapists in the heart of Knightsbridge, where luxury meets professionalism. With a strong emphasis on employee growth and development, we provide ongoing training opportunities and a supportive team culture that values discretion and guest satisfaction. Join us to be part of a prestigious establishment that not only prioritises your career but also ensures a rewarding and fulfilling experience in the wellness industry.
