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For Companies At a Glance
- Tasks: Serve customers and create a welcoming atmosphere in a bustling pub environment.
- Company: The Wellington, a historic pub/hotel in central London.
- Benefits: Enjoy discounts on food, tips, and access to health plans and perks.
- Other info: Flexible hours and opportunities for personal and professional growth.
- Why this job: Join a supportive team and explore exciting career paths while having fun.
- Qualifications: A friendly attitude and willingness to learn in a fast-paced setting.
The predicted salary is between 12 - 15 £ per hour.
The Wellington is a historic pub/hotel, serving both tourists and Waterloo Station commuters. With a diverse crowd and a bustling central London location, you can expect a busy, challenging environment.
What we can offer you:
- An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
- Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
- Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
- Discounts: 25% discount on food and drink, increasing to 30% after one year, 35% after three years and 40% after five years.
- Tips: A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
- Discounted hotel stays: Access to discounted hotel stays at hotels in the Fuller’s Family.
- Access to ‘My Fuller’s’: Our online benefits platform where you can make savings at hundreds of retailers and access discounted gym memberships, cinema tickets and much more.
- Healthcare Cash Plan: After one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
- Full induction and training.
- Wagestream: The option to receive up to 35% of your earnings as you earn them, meaning you won’t always need to wait until payday.
FOH Team Member employer: The Wellington Hotel, Waterloo
Contact Detail:
The Wellington Hotel, Waterloo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Team Member
✨Tip Number 1
Get to know the pub scene! Spend some time in local pubs, especially The Wellington, and chat with staff. This shows your genuine interest and helps you understand the vibe, which can be a great conversation starter during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or platforms like LinkedIn. They might share insider tips or even put in a good word for you, making your application stand out.
✨Tip Number 3
Be ready for a hands-on interview! For a FOH Team Member role, you might be asked to demonstrate your skills on the spot. Brush up on your customer service skills and be prepared to show how you handle busy situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at The Wellington. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace FOH Team Member
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Make sure to customise your application for the FOH Team Member role. Highlight any relevant experience and skills that match what we’re looking for, especially in a busy environment like The Wellington.
Show Enthusiasm: We love seeing passion! In your application, express why you’re excited about the opportunity to work with us at The Wellington and how you can contribute to our vibrant team.
Apply Through Our Website: To make things easier for both of us, apply directly through our website. It’s straightforward and ensures your application lands right where it needs to be!
How to prepare for a job interview at The Wellington Hotel, Waterloo
✨Know the Venue
Before your interview, take some time to research The Wellington. Familiarise yourself with its history, atmosphere, and the type of clientele it attracts. This will not only show your genuine interest but also help you tailor your answers to fit the pub's vibe.
✨Show Your People Skills
As a FOH Team Member, you'll be interacting with a diverse crowd. Be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your ability to stay calm under pressure and your knack for making people feel welcome.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you respect the opportunity and understand the importance of presentation in the hospitality industry.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the team culture, training opportunities, or what a typical day looks like. This demonstrates your enthusiasm for the role and helps you gauge if it's the right fit for you.