At a Glance
- Tasks: Lead a vibrant pub team, delivering exceptional customer experiences and managing operations.
- Company: Join St Austell Brewery at a popular Bristol pub with a unique character.
- Benefits: Enjoy bonuses, discounts, career growth, and a supportive work environment.
- Other info: Flexible working options and a commitment to equal opportunities.
- Why this job: Make your mark in a high-profile role while embracing Bristol's independent spirit.
- Qualifications: Proven experience as a General Manager in premium pub settings.
The predicted salary is between 30000 - 40000 £ per year.
The Wellington lies at the top of Bristol’s iconic Gloucester Road, a stretch that has long been seen as the epitome of the city’s independent spirit.
We’re popular with locals and visitors alike throughout the year, thanks to a quality food offering, warm welcome, and comfy hotel-style accommodation.
You’ll be leading this contemporary pub, complete with suntrap beer garden, that charms with quirky decor echoing the soul of the area.
What’s more, all that Bristol has to offer lies right on our doorstep.
If you are an experienced General Manager with a proven track record in premium pub environments.
This could be your chance to step into a high-profile role with St Austell Brewery and make your mark at one of our most iconic sites.
About you
- You head up the front of the business, leading a team of passionate team members to deliver experiences that delight.
- You champion the spirit and values of St Austell Brewery, inspiring those around you and setting a glowing example for them to follow.
- Closely monitoring your team’s performance gives you the insight to give praise where it’s due, provide constructive feedback, and nurture talent.
- You oversee all aspects of finance and admin procedures with ease. No detail goes unchecked.
- You’ll establish strong relationships with stakeholders and customers.
- Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed.
- You’re a natural leader, communicating brilliantly with your team and delegating to hit and exceed targets.
- Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.
- Peak season can get pretty busy, but you thrive when working under pressure.
- Communication is key, and you recognise the importance of being an effective listener - ensuring everyone is on the same page while remaining approachable and informative.
What we offer in return
- Bonus Scheme
- Company Pension
- 30% off food and drink in our pubs.
- 50% off overnight stays in our pubs.
- Westfield Rewards, including discounts and rewards from hundreds of leading retailers, restaurants, and destinations.
- Cycle to work scheme
- Learning and development opportunities.
- Career progression.
- Family-friendly policies.
- Paid time off to volunteer for charity
- Meal provided for shifts over 6 hours (up to the value of £10)
St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity.
We also welcome requests for flexible working.
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General Manager in Bristol employer: The Wellington, Bristol
St Austell Brewery is an exceptional employer, offering a vibrant work culture that celebrates the independent spirit of Bristol. As a General Manager, you'll enjoy a range of benefits including a bonus scheme, generous discounts, and opportunities for career progression, all while leading a passionate team in a dynamic environment. With a commitment to employee growth and a supportive atmosphere, this role at The Wellington promises not just a job, but a rewarding career in one of the city's most iconic locations.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Bristol
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Wellington, Bristol. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Wellington, Bristol
Don't be shy about reaching out to The Wellington, Bristol directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Bristol
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Wellington, Bristol and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Wellington, Bristol
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
