IT Support Apprentice in Ludgershall

IT Support Apprentice in Ludgershall

Ludgershall Full-Time 24796 - 25185 £ / year (est.) No working from home possible
The Wellington Academy

At a Glance

  • Tasks: Join our IT team and gain hands-on experience while solving tech problems.
  • Company: The Wellington Academy, part of Ascend Learning Trust, fostering a supportive community.
  • Benefits: Health perks, flexible working, generous holidays, and career progression opportunities.
  • Other info: Be part of a community that values compassion, aspiration, and integrity.
  • Why this job: Kickstart your IT career with a Level 3 Microsoft Apprenticeship in a dynamic environment.
  • Qualifications: A can-do attitude and a passion for customer service are essential.

The predicted salary is between 24796 - 25185 £ per year.

We are seeking a highly motivated individual to join our growing central IT Team. This is an exciting opportunity, with the opportunity to undertake a comprehensive Level 3 Microsoft IT Support Technician Apprenticeship, gaining hands‑on experience while developing key technical skills.

The ideal candidate will have a can‑do attitude and customer service focused approach that supports and endorses the vision, ethos and values of the Trust. This is a full‑time role, in a fast‑paced, dynamic setting, where your ability to use initiative and solve problems independently will be key.

You’ll be based on‑site, predominantly at The Wellington Academies, although some cross‑site work may be required at our other sites. The role will sit as part of the central IT support team and be a deployable resource in the direction of the Trust IT Lead across all schools within the Trust.

Why choose us? The Wellington Academy, part of Ascend Learning Trust, is an ambitious 11‑18 school offering a broad and aspirational curriculum. We aim to develop inquisitive, independent young people with the skills, knowledge and character to succeed in education, employment and life beyond school.

At Ascend Learning Trust, our motto — Together we Belong, Believe, Become — guides everything we do. We create a genuine sense of belonging and deliver a holistic, world‑class education that opens doors for every young person, no matter their starting point. Our shared values of Compassion, Aspiration, Respect, Dedication and Integrity shape our culture and inspire us to provide unmissable education and limitless horizons.

When you join us, you become part of a supportive, ambitious community that invests in its people and develops high‑calibre professionals. We foster kindness, inclusivity and high expectations, and we welcome colleagues who want to make a meaningful difference every day.

What We Offer

  • Health & Wellbeing
    • Free annual flu vaccines
    • Discounted gym memberships
    • 24/7 counselling helpline
    • Annual Wellbeing Day
  • Generous holiday allowance
  • Flexible working solutions
  • Optional health and fitness schemes
  • Financial
    • Discounts and cashback at hundreds of retailers
    • Excellent Pension Schemes, including 21.3% employer contributions for support staff
    • Cycle to Work and Tech Schemes
  • Career Progression
    • Instructional Coaching for teaching roles
    • Supportive performance development
    • Apprenticeship and training opportunities
    • Internal progression pathways
    • Recognition and long‑service awards

Please note some allowances are only applicable on completion of a successful probation.

Our Commitment to Inclusion: We welcome applicants from all backgrounds and experiences. If you need adjustments to support your application, please contact the Recruitment Team on 01793 781485 or recruitment@ascendlearningtrust.org.uk

Safeguarding Statement

Ascend Learning Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Please note that this role is exempt from the Rehabilitation of Offenders Act 1974, which means that you are required to disclose any criminal convictions, cautions, warnings, or reprimands, even if they would normally be considered "spent” and a DBS check will be carried out before any employment commences.

In line with KCSIE 2025 and safer recruitment practices, the school will conduct an online search for all shortlisted candidates. The online search is part of our safeguarding checks and will seek publicly available information on candidates’ suitability to work with children. Shortlisted candidates will be provided with further guidance and will be asked to clarify their online presence.

References will be obtained before interview at shortlisting stage and may be used in the interview process. If previous employment has included working with children, then at least one referee must be from this employment regardless of whether this is the current or most recent employment. Any gaps in employment must be detailed and an explanation provided in the relevant section.

IT Support Apprentice in Ludgershall employer: The Wellington Academy

The Wellington Academy, part of Ascend Learning Trust, is an exceptional employer that prioritises the growth and development of its staff. With a strong commitment to inclusivity and a supportive work culture, employees benefit from comprehensive training opportunities, generous holiday allowances, and a focus on health and wellbeing. Joining our team means becoming part of a community dedicated to making a meaningful impact in education while enjoying a range of financial and professional perks.

The Wellington Academy

Contact Details:

The Wellington Academy Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Support Apprentice in Ludgershall

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what The Wellington Academy values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges The Wellington Academy might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at The Wellington Academy!

Direct Apply to The Wellington Academy

Let's not forget to apply directly through the The Wellington Academy website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace IT Support Apprentice in Ludgershall

Customer Service Skills
Problem-Solving Skills
Initiative
Technical Support
Microsoft IT Support Technician
Communication Skills
Teamwork

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at The Wellington Academy.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at The Wellington Academy. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at The Wellington Academy

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.