At a Glance
- Tasks: Oversee revenue and reservations for three iconic boutique hotels in London.
- Company: Join a prestigious team within the Marriott Luxury Collection.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Dynamic role with opportunities to collaborate across departments.
- Why this job: Make a real impact on hotel profitability and guest experiences.
- Qualifications: 3+ years in Revenue Management with strong analytical skills.
The predicted salary is between 40000 - 50000 € per year.
We are looking for a Cluster Revenue Manager wishing to join our commercial team based in Mayfair. You will oversee Revenue and Reservations for three iconic boutique hotels: The Wellesley Knightsbridge & The Langley Buckinghamshire, part of the Marriott Luxury Collection, and Ten Manchester Street, a historical four-star boutique hotel in the heart of Marylebone. This position is office based 5 days per week and reports to the Commercial Director.
Role overview
The Cluster Hotel Revenue Manager is responsible for optimisation of pricing, inventory and distribution to maximise RevPAR, market share and overall profitability. This role requires expertise in Marriott's revenue & reservations management systems and commercial processes ensuring the hotels constantly deliver a strong financial performance.
Revenue Management
- Operation and optimisation of Revenue Management Systems (One Yield for the Wellesley and The Langley and IdeaS for 10 Manchester Street).
- Implement agreed pricing and inventory controls to maximize market demand and drive market share.
- Monitor rate parity and ensure inventory accuracy.
- Channel Management ensuring compliance with Marriott standards and distribution strategies.
- Use of Business intelligence tools such as Lighthouse and Mint, to analyse booking patterns and market trends; to inform accurate pricing decisions, forecast and provide daily, weekly and monthly revenue reports.
- Maintain an accurate 3-month rolling demand forecast.
- Analyse market trends, competitor performance and demand patterns to inform pricing decisions.
- Prepare detailed revenue performance reports for senior leadership.
- Partner closely with Sales and Marketing to address need periods and optimize peak dates, providing data driven insight and commercialising agreed offers and packages across the different channels.
Reservation management
- Lead, train and inspire the Reservation team, efficiently managing the smooth running of the daily workload and effective organisation of tasks.
- Support the reservations team in keeping constantly updated with new offers, packages and general product knowledge.
- Lead the reservation team to maximize conversion of direct enquiries, through an accurate and timely reply, and use any opportunity for upselling and cross selling.
- Maintain effective communication and close collaboration with hotels operations teams such as Front Office, F&B and Spa.
- Oversee group and corporate rate loading, displacement analysis and contract evaluation.
Cross functional collaboration
- Partner with Sales, Marketing, and Operations to align commercial strategies and drive hotel revenue.
- Support the sales team with pricing guidance, group evaluations and market intelligence.
- Work closely with the reservations and front office team to ensure accurate system configuration and upselling opportunities.
Skills and experience
- Minimum of 3 years experience in Revenue Management.
- Proven experience as a Revenue Manager. Experience with Marriott branded hotels preferred but not essential.
- Analytical skills with the ability to interpret data and translate insights into action.
- Strong communication skills and ability to present insights to the hotels leadership team.
- Proficiency with use of Excel, Revenue Management Systems and analytical tools.
In line with the requirements of the Asylum & Immigration Act of 1996, all applicants must be eligible to work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Cluster Revenue Manager employer: The Wellesley
Join our dynamic team as a Cluster Revenue Manager in the heart of Mayfair, where you will play a pivotal role in optimising revenue for three prestigious boutique hotels. We pride ourselves on fostering a collaborative work culture that encourages professional growth and development, offering unique opportunities to work with iconic properties like The Wellesley and The Langley. With a focus on innovation and excellence, we provide our employees with the tools and support needed to thrive in their careers while enjoying the vibrant atmosphere of London.
StudySmarter Expert Advice🤫
We think this is how you could land Cluster Revenue Manager
✨Tip Number 1
Get to know the hotels! Research The Wellesley, The Langley, and Ten Manchester Street. Understanding their unique offerings and market positioning will help you tailor your approach during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us insider info and might just land you a referral.
✨Tip Number 3
Prepare for those tricky questions! Brush up on revenue management concepts and be ready to discuss how you’d optimise pricing and inventory. Show us you’re the expert we need!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Cluster Revenue Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Cluster Revenue Manager role. Highlight your experience in revenue management and any familiarity with Marriott systems. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your analytical skills and experience in optimising revenue.
Showcase Your Data Skills:Since this role involves a lot of data analysis, make sure to highlight your proficiency with Excel and any revenue management tools you've used. We love seeing candidates who can turn data into actionable insights!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're serious about joining our team in Mayfair!
How to prepare for a job interview at The Wellesley
✨Know Your Numbers
As a Cluster Revenue Manager, you'll need to be comfortable with data. Brush up on your analytical skills and be ready to discuss how you've used data to drive revenue in the past. Familiarise yourself with key metrics like RevPAR and market share, and be prepared to explain how you would optimise these for the hotels.
✨Master the Tools
Get to grips with the Revenue Management Systems mentioned in the job description, like One Yield and IdeaS. If you have experience with similar tools, be ready to share specific examples of how you've used them to improve pricing strategies or inventory management.
✨Showcase Your Leadership Skills
This role involves leading and inspiring a reservations team, so think about your leadership style. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure situations. Highlight any training or mentoring experiences that demonstrate your ability to develop others.
✨Collaborate and Communicate
Effective communication is key in this role, especially when partnering with Sales and Marketing. Be ready to discuss how you've collaborated with different departments to achieve common goals. Think of specific instances where your insights led to successful commercial strategies or improved hotel performance.
