At a Glance
- Tasks: Support our GP practices by managing patient requests and correspondence in a collaborative environment.
- Company: Join the Welby Group, a forward-thinking healthcare provider in a unique setting.
- Benefits: Enjoy generous leave, NHS pension, free parking, and opportunities for professional growth.
- Other info: Flexible part-time roles available in a vibrant, open-plan office.
- Why this job: Make a real difference in healthcare while working in a supportive and innovative team.
- Qualifications: IT literacy is essential; healthcare experience and attention to detail are ideal.
The predicted salary is between 30000 - 40000 £ per year.
Are you a competent administrator looking for the next step in your career? Do you have previous experience in primary care or are you looking to work in this sector? Brilliant! Come and join our lovely Group Workflow team at the Welby HUB in Bottesford. Working in the Welby HUB is not your typical primary care experience! The building is a recently converted church in a village setting with the benefits of air-con and excellent local shops. The building is purely used for practice support services and not for patient contact. The setup is a deliberately open-planned office to encourage conversations between administrators, clinicians and managers. It's a great environment to work in, where ideas are welcomed, and staff can develop and thrive.
As a Health Administrator/ Care Navigator, we rely on you to provide crucial support to our 5 GP Practices. From the HUB you will be managing incoming requests from patients. Patients submit a wide range of requests electronically through askmyGP. With the support of clinicians and managers, you will direct patients to the most appropriate resource, answer patients’ queries and support our clinicians. You will also manage incoming correspondence, coding information and directing letters to the appropriate clinicians or teams mainly through electronic communication, with very little telephone or face-to-face contact.
There are 2 part-time roles in our team:
- 18 hours per week, Wednesday to Friday from 08:00-14:00.
- 12 hours per week, Thursday & Friday between 08:00-14:00.
IT Literate essential. SystmOne experience desirable. Previous experience working in healthcare desirable. Excellent attention to detail ideal.
WHAT WE CAN OFFER YOU
- NHS Pension Scheme (23.7% contributions)
- Generous annual leave entitlement of 36 days inclusive of bank holidays (pro-rata)
- Staff social events
- Monthly employee awards
- Free Parking
- Sick pay scheme
- Access to the employee assistance program
- A supportive and collaborative working environment
- Opportunities for professional development and growth
ABOUT US
The Welby Group runs four GP practices across Lincolnshire, serving over 35,000 patients. We’re known for being forward-thinking and committed to doing things differently to improve care. We value people who bring enthusiasm, creativity, and a can-do attitude. We live by our values: Opportunity, Enthusiasm, Support, Innovation, Family, and Balance. If you’re looking for a place where you’ll be supported to grow and encouraged to try new things, we’d love to hear from you.
HOW TO APPLY
If this sounds like your kind of challenge, please send us your CV and a brief cover letter explaining your relevant experience and why you’d be a great fit. You can apply via the button or email Cheila at [email protected] if you have any questions. We are an equal-opportunity employer and committed to creating an inclusive, supportive workplace for all.
Healthcare Administrator employer: The Welby Group
At the Welby Group, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work environment in our unique Welby HUB located in Bottesford. With generous benefits such as a robust NHS Pension Scheme, 36 days of annual leave, and opportunities for professional development, we foster a culture of innovation and growth where your contributions are valued and encouraged. Join us to be part of a forward-thinking team dedicated to improving healthcare while enjoying the charm of a village setting.
StudySmarter Expert Advice🤫
We think this is how you could land Healthcare Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for a Healthcare Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow the Welby Group and other healthcare organisations on LinkedIn. Engage with their posts and share your thoughts on industry trends. This not only shows your interest but also helps you get noticed by potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions specific to healthcare administration. Think about scenarios where you've demonstrated attention to detail or problem-solving skills, as these are key in this role. We want you to shine!
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team at the Welby HUB. Don’t forget to highlight your relevant experience in primary care!
We think you need these skills to ace Healthcare Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Healthcare Administrator role. Highlight any relevant experience in primary care and showcase your IT skills, especially if you have SystmOne experience. We want to see how your background aligns with what we do!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Keep it brief but impactful. Explain why you're excited about joining our team at the Welby HUB and how your skills can contribute to our supportive environment. We love enthusiasm!
Showcase Attention to Detail:As a Healthcare Administrator, attention to detail is key. In your application, make sure to demonstrate this quality. Whether it's through your CV formatting or the clarity of your cover letter, we appreciate precision!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our innovative team at the Welby HUB!
How to prepare for a job interview at The Welby Group
✨Know Your Stuff
Make sure you brush up on your knowledge of primary care and the specific role of a Healthcare Administrator. Familiarise yourself with the systems used, like SystmOne, and be ready to discuss how your previous experience aligns with the responsibilities outlined in the job description.
✨Show Your Enthusiasm
The Welby Group values enthusiasm and a can-do attitude. During the interview, express your passion for healthcare administration and your eagerness to contribute to their innovative environment. Share examples of how you've brought creativity or support to your previous roles.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the open-plan office setup, and opportunities for professional development. This shows you're genuinely interested in the role and helps you assess if it's the right fit for you.
✨Highlight Attention to Detail
As a Healthcare Administrator, attention to detail is crucial. Be ready to provide examples from your past work where your meticulousness made a difference, whether it was in managing correspondence or coding information accurately. This will demonstrate your suitability for the role.
