Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to ensure top-notch service delivery across the EMECA region.
- Company: Join Weir Minerals, a global leader in engineering and innovation.
- Benefits: Enjoy a competitive benefits package and a focus on health and wellbeing.
- Why this job: Make a real impact in a dynamic environment while shaping your own career path.
- Qualifications: Experience in sales or service management, with knowledge of SAP and Salesforce.
- Other info: Be part of a diverse team committed to sustainability and innovation.
The predicted salary is between 36000 - 60000 £ per year.
The EMECA Service Delivery Manager is responsible for overseeing and coordinating administrative support activities across all service locations within the EMECA region. This role ensures consistent service delivery, compliance with company policies, and efficient administrative operations. The EMECA Service Delivery Manager will lead a team of service administrators, manage workflows, and act as a liaison between regional service and sales teams as well as the EMECA leadership team.
What we offer:
- Health & Wellbeing: We have built a Health and Wellness framework focusing on Culture & Leadership, Safety & Environmental, Mental Wellbeing, Physical Wellbeing, Digital Wellbeing and Financial Wellbeing for different parts of the business.
- Grow your Own Way: There is no set path that our people must go down. Instead, everyone is given the support and freedom to tailor-make their own career.
- Be You and Belong: Weir is a welcoming, inclusive place, where everyone's contribution is recognised and all employees are encouraged to innovate, collaborate and be themselves.
Key Responsibilities:
- Ensure compliance with internal policies, safety standards, and regulatory requirements.
- Supervise and support a team of service administrators across multiple locations in EMECA.
- Monitor and optimize administrative processes including standard operating procedures to ensure timely and accurate service documentation, invoicing, and reporting.
- Build local service structures in line with EMEA CoE Vision & train, mentor, and evaluate administrative staff performance.
- Manage regional service data, including KPIs, customer satisfaction metrics, and service backlog.
Job Knowledge/Education and Qualifications:
- Experience within sales, service and aftermarket functions & supervisor or management experience.
- Knowledge of SAP, Salesforce & Field Service Management is essential.
- Self-motivated with the ability to work on own initiative at all management levels.
- Able to work with a high level of accuracy, with great attention to detail & commercially acute.
Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Weir colleagues are playing their part in powering a low carbon future.
EMECA Service Delivery Manager in Todmorden employer: The Weir Group
Contact Detail:
The Weir Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMECA Service Delivery Manager in Todmorden
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Weir through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Weir's values and recent projects. Show us that you’re not just another candidate; you’re genuinely interested in what we do and how you can contribute.
✨Tip Number 3
Practice common interview questions, but also be ready for situational ones. Think about how your past experiences align with the responsibilities of the EMECA Service Delivery Manager role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re enthusiastic about the opportunity.
We think you need these skills to ace EMECA Service Delivery Manager in Todmorden
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the EMECA Service Delivery Manager role. Highlight your experience in sales, service, and management, and don’t forget to mention any relevant software knowledge like SAP or Salesforce.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've led teams or improved processes in previous jobs.
Showcase Your Attention to Detail: Since this role requires a high level of accuracy, make sure your application is free from typos and errors. Double-check everything before hitting send – it shows you care!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to see your application and get you into the process quickly!
How to prepare for a job interview at The Weir Group
✨Know Your Stuff
Make sure you understand the role of an EMECA Service Delivery Manager inside out. Familiarise yourself with Weir Minerals' operations, especially their service delivery processes and compliance standards. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As this role involves supervising a team, be prepared to discuss your management style and experiences. Think of specific examples where you've successfully led a team or improved processes. Highlight your ability to mentor and evaluate staff performance, as this is crucial for the job.
✨Get Familiar with the Tools
Since knowledge of SAP, Salesforce, and Field Service Management is essential, brush up on these tools before your interview. If you have experience using them, be ready to share how you've leveraged these systems to enhance service delivery or improve efficiency in past roles.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the company culture, team dynamics, and growth opportunities at Weir. This not only shows your interest but also helps you determine if the company is the right fit for you.
