At a Glance
- Tasks: Support our Sales Team by coordinating product samples and managing key business data.
- Company: Join Weetabix, a company committed to diversity and innovation.
- Benefits: Enjoy competitive salary, annual bonus, flexible work, and personal development opportunities.
- Other info: Flexible work opportunities and a supportive workplace culture await you.
- Why this job: Be part of an exciting growth journey and make a real impact in a dynamic environment.
- Qualifications: Experience in administration, strong numeracy skills, and proficiency in Microsoft Excel.
The predicted salary is between 25000 - 32000 £ per year.
At Weetabix, we believe that diverse teams drive better ideas, stronger decisions, and a more inclusive workplace for everyone. We're committed to building an organisation where people from all walks of life feel they belong, where different voices, experiences, and backgrounds are valued and respected.
Closing date: 28th July 2026
Interview process: Two Stage Interview Process
Working pattern: We bring everyone together on Weetabix Wednesday - a great opportunity to collaborate, connect and catch up in person. We're happy to make reasonable adjustments throughout the recruitment process; just let us know how we can support you.
Weetabix is on an exciting growth journey, and many of the opportunities we are recruiting for are newly created roles. These positions reflect our investment in people, capabilities and innovation as we continue to build for the future.
The Recipe (About the Role)
Join our Sales Team on a part-time basis and play a key role in delivering an exceptional experience for both our retail partners and internal stakeholders. Supporting the team's wider objectives, you'll help ensure projects run smoothly through excellent organisation, communication, and attention to detail. In this role, you'll coordinate product samples for retailer submissions, complete benchmarking, trade shows, and internal events, while ensuring accurate labelling and compliance with allergen and scientific standards. You'll also manage and collate key business data, providing valuable help that helps the team make informed judgements and deliver against their goals.
- Manage the end-to-end samples process, ensuring all health, safety, and quality standards are met.
- Coordinate the timely delivery of samples to retailers, working closely with postal and courier providers.
- Maintain accurate records of product ratings and reviews from retailer websites, identifying trends and recommending actions.
- Help National Account Managers with product samples for new launches and key customer activity.
- Deliver product benchmarking insights, including brand information and nutritional comparisons.
- Organise and provide samples for trade events, exhibitions, and internal showcase days.
- Coordinate start, mid-point, and final samples for new product launches and product changes.
- Own benchmarking sample requirements for the customer brand team, ensuring consistency and availability.
- Maintain and update the customer brand library and data systems, including Brandbank (external product content platform).
- Raise purchase orders and manage invoices, ensuring accuracy and timely payment.
The Ingredients (What we need from you)
- Experience in an administrative role with a track record of delivering accurate, high-quality work.
- Strong numeracy and data skills.
- Proficiency in Microsoft Excel.
- Able to manage multiple priorities with strong attention to detail and accuracy.
- Clear communication skills with strong organisational capability.
Your Bowl of Perks (Benefits)
We offer a competitive salary and a comprehensive benefits package designed to support your wellbeing, career, and life outside work.
- Annual bonus.
- Double-matched pension scheme (up to 12% from us).
- 25 days annual leave increasing with service.
- Annual Salary review.
- Healthcare plan.
- Discounted Weetabix products.
To support our employees, we also offer:
- Continued investment in your personal development.
- Balance, whether it's for family, rest or simply time for you. As well as your holiday entitlement, you can purchase up to 5 days of additional annual leave.
- Access to 24/7 counselling service (via Grocery Aid partnership).
- The freedom of Flexible Work Opportunities.
- Enhanced Maternity / Paternity / Adoption Leave.
- Additional Time Off for Fertility Treatment and Neonatal Care.
- Working Parents Support Group.
- Fully stocked kitchens filled with our delicious products for you to enjoy.
Please note: We benchmark roles based on your skills and experience, so we do not advertise fixed salary ranges. Unfortunately, we are unable to provide sponsorship for this position; therefore, we are seeking candidates who do not require sponsorship.
Customer Brand Administrator - Burton Latimer in Great Gransden employer: The Weetabix Food Company
At Weetabix, we pride ourselves on fostering a diverse and inclusive work environment where every team member feels valued and empowered. Located in Burton Latimer, our collaborative culture encourages innovation and personal growth, supported by a comprehensive benefits package that includes flexible working policies, a double-matched pension scheme, and opportunities for professional development. Join us to be part of a company that not only prioritises your career but also your well-being and work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Brand Administrator - Burton Latimer in Great Gransden
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like The Weetabix Food Company and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at The Weetabix Food Company and let us see your personality shine through!
We think you need these skills to ace Customer Brand Administrator - Burton Latimer in Great Gransden
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and The Weetabix Food Company.
Get Familiar with Our Brand:Before applying, take some time to learn about The Weetabix Food Company and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at The Weetabix Food Company
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress The Weetabix Food Company.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which The Weetabix Food Company will surely appreciate.
