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For Companies At a Glance
- Tasks: Support HR operations across four hotels and enhance employee experience.
- Company: Established family-run business celebrating 65 years of success.
- Benefits: Staff food, discounts, free gym membership, and training opportunities.
- Other info: Opportunity for career growth and involvement in exciting staff events.
- Why this job: Join a supportive team and kickstart your HR career in a dynamic environment.
- Qualifications: Interest in HR, strong organisational skills, and good communication abilities.
We are a well established family run business proud to be celebrating 65 years of ownership this year. Our people are fundamental to our success. We are proud winners of the SLTCC Workplace champion awards in January 2026 demonstrating our commitment to our people.
The Role
We are looking for someone who is highly organised and process driven to join our team as an HR Administrator supporting our people function across all four sites. As an HR Administrator, you will play a key role within the HR team, supporting the day-to-day HR operations across our four hotels. You’ll be responsible for ensuring smooth administrative support for the entire life cycle along with helping to maintain a positive employee experience.
Key Responsibilities
- Provide full administrative support to the HR team, including:
- Maintain accurate employee records and HR systems, including promotions transfers, new starters and leavers
- Monitoring of the shared HR inbox and responding in a timely manner
- Issuing of staff uniform in line with uniform policy and arranging returns
- Maintenance of spreadsheets
- Administration of internal staff benefits including the reward scheme
- Responding to reference requests
- Coordination of Employee of the Month/Quarter nominations
- Administration of special events e.g. staff birthdays, Christmas gifts and other staff recognition
- Ensuring staff noticeboards are relevant, compliant and up to date
- Handle HR queries from employees in a timely and professional manner
- Ensure compliance with company policies and employment legislation
- Scanning and filing documents effectively to ensure systems are up to date
- Support HR projects and initiatives as required which includes contributing to the staff engagement and wellbeing initiatives, taking an active role in organising and delivering key events throughout the year
- Arranging training e.g. first aid and fire warden
- Note taking in confidential meetings
About You
- A genuine interest and desire to build a career within the HR industry
- Previous experience in an HR or administrative role (hospitality experience desirable but not essential)
- Strong organisational skills with attention to detail, the ability to manage multiple tasks and remain focused within a busy environment
- Excellent communication and interpersonal skills – the ability to build strong relationships with colleagues
- Proficient in Microsoft Office, including a good understanding of the functionalities of Excel for reports
- A professional approach with the ability to be discreet and preserve confidentiality at all times
- CIPD Level 3 (or working towards) is desirable
What We Offer
- Staff food whilst on duty
- 50% discount on food when dining across all four hotels
- Staff discounts on overnight stays across all four hotels
- Free gym membership for our onsite gym
- A company reward scheme
- Access to our Employee Assistance Programme
- Supportive and collaborative working environment
- Training and development opportunities
Group HR Administrator in Sutton Coldfield employer: The Webb Hotel Group
Contact Detail:
The Webb Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group HR Administrator in Sutton Coldfield
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show them you’re not just a fit for the role, but for their team too!
✨Tip Number 3
Practice common HR scenarios and questions. Being able to demonstrate your problem-solving skills in real-life situations will impress the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Group HR Administrator in Sutton Coldfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the HR Administrator role. Highlight your organisational skills and any relevant experience in HR or administration to show us you’re the right fit!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share your passion for HR and why you want to join our family-run business. Let us know how you can contribute to maintaining a positive employee experience across our hotels.
Be Clear and Concise: When filling out your application, keep it straightforward. Use bullet points where possible and make sure we can easily see your key achievements and skills. We love a well-organised application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to be part of our team!
How to prepare for a job interview at The Webb Hotel Group
✨Know Your HR Basics
Brush up on key HR concepts and practices, especially those relevant to the hospitality industry. Familiarise yourself with employee lifecycle processes, compliance issues, and how to maintain accurate records, as these will likely come up during your interview.
✨Showcase Your Organisational Skills
Prepare examples that demonstrate your strong organisational skills. Think of times when you managed multiple tasks or projects simultaneously, and be ready to discuss how you prioritised and maintained attention to detail in a busy environment.
✨Communicate Effectively
Practice your communication skills by engaging in mock interviews or discussions. Highlight your ability to build relationships and handle HR queries professionally, as this is crucial for the role. Be prepared to share examples of how you've successfully communicated in previous roles.
✨Demonstrate Your Interest in HR
Express your genuine interest in building a career within HR. Share any relevant experiences or aspirations, such as working towards your CIPD Level 3. This shows your commitment to the field and aligns with the company's values of supporting their people.