At a Glance
- Tasks: Manage laundry operations for three hotels, ensuring quality and efficiency.
- Company: Join a leading hotel group with a focus on exceptional service.
- Benefits: Earn £14.50 per hour, enjoy discounts, and receive rewards for your hard work.
- Other info: Flexible hours with opportunities for career growth and travel.
- Why this job: Be part of a dynamic team and make a real impact in hospitality.
- Qualifications: Experience in laundry management and strong organisational skills required.
Salary: £14.50 per hour
Hours: 37.5
Location: Moor Hall Hotel & Spa, Sutton Coldfield.
Operational Responsibility: Managing the onsite laundry at Moor Hall Hotel & Spa, together with delivering a linen service for our two sister hotels in Lichfield (The Best Western George Hotel & The Cathedral Hotel).
Reports To: Moor Hall General Manager.
Job Purpose: The Group Hotel Laundry Manager is responsible for the effective management of the laundry, overseeing the processing, inventory control, distribution, and quality assurance of all linen for 3 hotels. The postholder will ensure that all hotels receive the required linen stock levels to agreed standards while maintaining operational efficiency, cost control, and exceptional service standards. The role will require some travel between sites.
Key Responsibilities:
- Manage the day-to-day operation of the hotel laundry facility.
- Ensure all linen is processed efficiently and to agreed quality standards.
- Maintain appropriate production schedules to meet the needs of all three hotel properties.
- Monitor laundry productivity, turnaround times, and service performance.
- Develop and implement procedures to improve operational efficiency and service delivery.
- Linen distribution to support occupancy levels and operational demand.
- Inventory control.
- Team management including recruitment, training and rotas.
- Manage departmental budgets.
- Ensure compliance with all health, safety, hygiene, and environmental regulations.
Person Specification:
- Preferred experience managing / supervising laundry and housekeeping operations.
- Experience managing a small team in a fast-paced operational environment.
- Knowledge of commercial laundry systems and linen management.
- Strong organisational and inventory management skills.
- Excellent communication and problem-solving abilities.
- Budget management and cost-control experience.
- Good IT skills.
- Ability to work flexibly to meet business needs, including some weekend work.
- Full, clean UK driving licence.
- Ability and willingness to travel between Moor Hall Hotel and the two Lichfield hotel locations.
- Understanding of health and safety, COSHH, and compliance requirements.
If you’d like to come and work for us, we can offer you:
- £14.50 per hour
- A Company reward scheme where you are rewarded for your hard work.
- Hotel and spa discounts.
- 50% discount when dining in our restaurants.
- Discounts when attending one of our special events.
- Employee assistance programme.
- A uniform.
- Meals on duty.
Group Hotel Laundry Manager employer: The Webb Hotel Group
At Moor Hall Hotel & Spa, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and employee growth. As the Group Hotel Laundry Manager, you will benefit from competitive pay, generous discounts across our hotels and restaurants, and a comprehensive employee assistance programme, all while working in a beautiful location that fosters both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Group Hotel Laundry Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Webb Hotel Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Webb Hotel Group
Don't be shy about reaching out to The Webb Hotel Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Group Hotel Laundry Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Webb Hotel Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Webb Hotel Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
