At a Glance
- Tasks: Manage boardroom operations, assist customers with rentals, and ensure surf equipment is ready for use.
- Company: The Wave, a vibrant place where people and nature thrive together.
- Benefits: 30 days paid holiday, free surf sessions, and discounts on surf offerings.
- Other info: Inclusive workplace committed to diversity and personal growth.
- Why this job: Join a fun, adventurous team making a positive impact on people and the planet.
- Qualifications: Experience in retail or surf roles preferred; strong customer service skills required.
The predicted salary is between 20000 - 25000 £ per year.
The Wave is a place where people and nature come together - creating the right environment for people to thrive - our guests, our team, and our community. Our purpose is to nurture a world of health, hope and happiness with every wave. We’re driven by a spirit of innovation, purpose and possibility.
Our Values – We Are FAIR
- Fun– We take fun seriously! We put smiles on faces.
- Adventurous– We’re game changers, adaptable and explore with optimism.
- Impact– We’re here to create a healthier connection between people and planet.
- Respect– We care for each other, our customers and our community.
These values guide how we show up, how we make decisions, and how we work together - every day, in every role.
About the Role
As a Board Technician, you’ll specialise in boardroom operations, rentals and retail support. You’ll help customers choose the right equipment, manage board hire efficiently, and ensure all surf hardware is maintained, tracked and ready for use. This role blends surf knowledge, customer service and operational organisation.
Key responsibilities include:
- Welcome guests into the boardroom and deliver a professional rental experience.
- Advise customers on board selection, sizing and suitability for sessions.
- Manage board rentals, returns and till processes accurately.
- Carry out visual checks on boards and accessories, logging damage or repairs.
- Ensure boards are prepared, turned around quickly and stored correctly.
- Support retail sales and product knowledge within the boardroom.
- Assist wider Surf Ops with visitor flow, equipment handling and housekeeping.
- Communicate clearly with customers and team members using radio etiquette.
About You
You’re friendly, organised and confident talking surf equipment. You enjoy helping customers find the right setup and keeping operations running smoothly. Strong surf equipment knowledge or willingness to learn. Great customer service and communication skills. High standards of organisation and care. A proactive, positive spirit that aligns naturally with our FAIR values.
Qualifications
Experience in retail, rentals or surf-related roles preferred. Comfortable using tills and basic admin systems.
What We Offer
We aim to create a workplace where people feel valued, energised and able to bring their best. At The Wave you’ll find: 30 days paid holiday (inclusive of bank holidays). Free access to our staff surf sessions. Multiple discounts across our surf and other offerings.
Our Commitment to Inclusion
We’re built on the idea that everyone should have the chance to experience the joy of surfing and the outdoors - and that starts with our own team. We’re committed to creating a place where people genuinely feel like they belong and be themselves. We welcome different backgrounds, perspectives and experiences, and we work hard to make sure the right people are in the right roles, with the support they need to thrive.
Board Tech in Bristol employer: The Wave
The Wave is an exceptional employer that fosters a collaborative and innovative work culture in the heart of London. With a strong emphasis on employee growth, we offer continuous learning opportunities and the chance to work on cutting-edge projects in financial technology. Our commitment to quality engineering and automation not only enhances your skills but also contributes to meaningful advancements in our core ledger and billing platform.
