Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and understand the customer journey.
- Company: Leading recreational company in Bristol with a fun culture.
- Benefits: 30 days paid holiday, free staff surf sessions, and discounts.
- Other info: Perfect for those who love helping others and enjoy a vibrant work environment.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Customer service experience is a plus, but not required.
The predicted salary is between 20000 - 25000 £ per year.
A leading recreational company in Bristol is seeking Customer Service Team Members for their 2026 season. Responsibilities include delivering exceptional service across multiple channels and building a strong understanding of the customer journey.
The ideal candidate enjoys helping others and thrives in a dynamic environment. Previous customer service experience is desirable but not required.
The company offers 30 days of paid holiday, free staff surf sessions, and various discounts.
Guest Experience Agent — 30 Days Paid Holiday & Staff Surf employer: The Wave Group
Contact Detail:
The Wave Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Agent — 30 Days Paid Holiday & Staff Surf
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve helped someone out or solved a problem. Being able to share these experiences will make you stand out during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are keen to join our team!
We think you need these skills to ace Guest Experience Agent — 30 Days Paid Holiday & Staff Surf
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping others! Share any experiences where you've gone the extra mile for someone, even if it's not in a formal job setting.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see how you can contribute to delivering exceptional service in our dynamic environment!
Be Yourself: We’re looking for genuine people who enjoy connecting with others. Don’t be afraid to let your personality shine through in your application – it’s all about finding the right fit for our team!
Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. It’s the easiest way for us to review your details and get back to you quickly!
How to prepare for a job interview at The Wave Group
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand their mission and what makes them stand out in the recreational industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Even if you don’t have direct experience, think about times when you've helped others or provided excellent service in any capacity. Prepare a couple of examples that highlight your ability to connect with people and solve problems, as this is key for a Guest Experience Agent.
✨Embrace the Dynamic Environment
The role requires someone who thrives in a fast-paced setting. Be ready to discuss how you handle change and adapt to new situations. Share experiences where you’ve successfully navigated challenges or worked under pressure, as this will demonstrate your suitability for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure success in the Guest Experience role. This shows that you’re engaged and serious about contributing to their success.