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- Tasks: Lead daily camp operations and ensure guests have an unforgettable experience.
- Company: The Wave, a vibrant place connecting people with nature.
- Benefits: 30 days paid holiday, free surf sessions, and exclusive discounts.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Join a fun, adventurous team making a positive impact on guests and the planet.
- Qualifications: Experience in hospitality, strong leadership skills, and a passion for sustainability.
The predicted salary is between 28800 - 43200 £ per year.
Overview
The Wave is a place where people and nature come together - creating the right environment for people to thrive - our guests, our team, and our community. Our purpose is to nurture a world of health, hope and happiness with every wave. We’re driven by a spirit of innovation, purpose and possibility.
Our Values – We Are FAIR
- Fun – We take fun seriously! We put smiles on faces.
- Adventurous – We’re game changers, adaptable and explore with optimism.
- Impact – We’re here to create a healthier connection between people and planet.
- Respect – We care for each other, our customers and our community.
These values guide how we show up, how we make decisions, and how we work together - every day, in every role.
About the Role
As Camp Supervisor at The Wave, you will support the smooth running of our on-site accommodation (The Camp). You will lead the day-to-day camp operations, ensuring guests receive an outstanding experience from arrival to departure. You will oversee check-in and check-out days, coordinate cleaning and housekeeping activity, manage stock and third-party suppliers, and support seasonal events across the business. This is a fixed-term contract opportunity for 40 hours a week.
Key responsibilities
- Supervising check-in and check-out days, ensuring smooth operations and team coordination
- Creating and executing daily operational plans, adapting where necessary
- Managing linen, laundry and other third-party suppliers
- Leading and developing the Camp and cleaning teams
- Championing exceptional guest experience and resolving issues proactively
About You
You are an organised and proactive leader who thrives in a fast-paced environment. You are passionate about delivering excellent customer experiences and motivated to develop your team.
We’re looking for
- Experience in accommodation, hospitality or operational supervision
- Strong people management and coaching skills
- Excellent organisational skills and attention to detail
- A calm and confident approach under pressure
- A passion for sustainability, wellbeing and the outdoors
- Experience in housekeeping / cleaning
Qualifications
- Clean DBS check (required for safeguarding)
- Experience in hospitality or accommodation management preferred
- Strong working knowledge of Health & Safety and COSHH
What We Offer
- 30 days paid holiday (inclusive of bank holidays)
- Free access to our staff surf sessions.
- Multiple discounts across our surf and other offerings.
Our Commitment to Inclusion
We’re built on the idea that everyone should have the chance to experience the joy of surfing and the outdoors - and that starts with our own team. We’re committed to creating a place where people genuinely feel like they belong and be themselves. We welcome different backgrounds, perspectives and experiences, and we work hard to make sure the right people are in the right roles, with the support they need to thrive.
Accommodation Supervisor in Bristol employer: The Wave Group
Contact Detail:
The Wave Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Supervisor in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, dive into The Wave's values and mission. Show us how you align with our spirit of fun, adventure, and impact. It’ll help you stand out as someone who truly gets what we’re about.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to accommodation and hospitality. Think about your past experiences and how they relate to the role of Camp Supervisor. We want to hear your stories!
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've managed teams in the past, especially in fast-paced environments. We love proactive leaders who can keep things running smoothly while ensuring guests have a fantastic experience.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, ask us about team dynamics, seasonal events, or sustainability initiatives. It shows you’re genuinely interested and helps you figure out if we’re the right fit for you too!
We think you need these skills to ace Accommodation Supervisor in Bristol
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality and the outdoors shine through. We want to see how your values align with ours, especially around sustainability and creating memorable experiences for guests.
Be Organised: Make sure your application is well-structured and easy to read. Highlight your relevant experience in accommodation or operational supervision clearly, so we can see how you fit into our team at The Wave.
Tailor Your Application: Don’t just send a generic application! Tailor it to the role of Accommodation Supervisor. Mention specific skills like people management and attention to detail that are crucial for this position, and how you’ve demonstrated them in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Wave Group
✨Know The Wave's Values
Before your interview, take some time to really understand The Wave's values: Fun, Adventurous, Impact, and Respect. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your fit.
✨Showcase Your Organisational Skills
As an Accommodation Supervisor, you'll need to juggle multiple tasks. Prepare to discuss your organisational strategies and provide examples of how you've successfully managed operations in a fast-paced environment. Highlight any tools or methods you use to stay organised.
✨Emphasise Guest Experience
The role is all about ensuring guests have an outstanding experience. Be prepared to talk about times when you've gone above and beyond for customers. Share stories that illustrate your passion for hospitality and your proactive approach to resolving issues.
✨Demonstrate Leadership and Team Development
Since you'll be leading teams, think about your leadership style and how you've developed others in the past. Prepare to discuss specific instances where you've coached team members or improved team dynamics, showcasing your people management skills.