At a Glance
- Tasks: Lead and inspire a team to deliver exceptional service in a vibrant pub environment.
- Company: The Waterman's Arms, a lively pub and restaurant by the river in Barnes.
- Benefits: Regular training, creative menu, friendly team atmosphere, and flexible shifts.
- Other info: Full-time role with 40-45 hours per week and immediate start available.
- Why this job: Join a passionate team and make every guest's experience unforgettable.
- Qualifications: Strong attention to detail and a love for hospitality; management experience preferred.
The predicted salary is between 40 - 45 £ per hour.
Join our management team at The Waterman's Arms, a vibrant Pub and Restaurant located by the river in Barnes. We pride ourselves on our inclusive and innovative culture, driven by a genuine passion for hospitality, quality food, and exceptional drinks. The Waterman's Arms has a creative and regularly evolving menu, using the best seasonal produce and showcasing a thoughtfully curated drinks list. We are looking for someone who is energised by this, and able to inspire enthusiasm and passion in the team. The ideal person for the job is someone who has a great eye for detail and who understands what great service is. The role will involve serving customers with a friendly but efficient style, maintaining the highest levels of cleanliness and organisation and opening and closing the venue. Overall we're looking for someone to make sure service runs smoothly and that everyone has a wonderful time!
Responsibilities
- Leading and motivating the team to deliver outstanding service.
- Overseeing daily operations, including opening and closing procedures.
- Maintaining the highest standards of cleanliness and organization throughout the venue.
- Conducting daily service briefings and providing ongoing training on menu items, wines, and cocktails.
- Engaging with customers to ensure satisfaction and resolve any issues promptly.
- Collaborating closely with the General Manager and Assistant General Manager to achieve operational goals.
Requirements
- A strong eye for detail and a commitment to delivering excellent service.
- Previous management experience is preferred but not essential.
- A passion for hospitality and the ability to inspire enthusiasm in others.
- Flexibility to work a mix of day, evening, and weekend shifts.
Benefits
- Regular training and development sessions.
- A chance to work with a creative and evolving menu.
- A friendly and inclusive team atmosphere.
Working Style
This is a full‐time position, requiring 40-45 hours per week. You will work closely with the management team to ensure smooth operations and a fantastic guest experience.
Job Details
- Experience: Required
- Employment: Part‐time
- Salary: £17 – £18 hourly
- Starting time: Immediate start!
Duty Manager, The Waterman's Arms, barnes in London employer: The Watermans Arms, Barnes
The Waterman's Arms is an exceptional employer, offering a vibrant and inclusive work culture that thrives on creativity and passion for hospitality. Located by the picturesque river in Barnes, employees benefit from regular training and development opportunities, a dynamic menu to engage with, and a supportive team atmosphere that fosters personal growth and job satisfaction. Join us to inspire others while ensuring our guests have a memorable experience in a beautifully maintained venue.
Contact Details:
The Watermans Arms, Barnes Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager, The Waterman's Arms, barnes in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Watermans Arms, Barnes. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Watermans Arms, Barnes
Don't be shy about reaching out to The Watermans Arms, Barnes directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager, The Waterman's Arms, barnes in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Watermans Arms, Barnes and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Watermans Arms, Barnes
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
