At a Glance
- Tasks: Welcome guests, take orders, and create memorable experiences in a lively atmosphere.
- Company: Join an award-winning team at The Waterhead Inn, recognised as the Best Pub Employer.
- Benefits: Enjoy paid breaks, 50% off food, and £1 stays during off-peak months.
- Other info: Colleague accommodation available and opportunities for personal growth through our Lead-Inn development programme.
- Why this job: Be the friendly face that makes every guest's visit special while exploring the beautiful Lake District.
- Qualifications: Passion for customer service and ability to thrive in a fast-paced environment.
The predicted salary is between 20000 - 25000 £ per year.
Benefits
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- Your loved ones can enjoy 15% off bed and breakfast.
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (tip sharing program).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards.
Location
With Waterhead Pier directly opposite and just a short stroll from the vibrant centre of Ambleside, The Waterhead Inn offers the perfect starting point for exploring the magnificent Lake District. Its prime location makes it an ideal base for outdoor adventures, scenic walks, and discovering the area’s natural beauty, while also providing easy access to local shops, restaurants, and attractions.
About the Role
As a member of our Front of House team, you are the first smile that welcomes guests and the friendly face that ensures their experience is warm and memorable from start to finish. Your positive attitude, attentiveness, and passion for hospitality make the Inn a welcoming place for every visitor.
In this role you will greet guests, take orders, serve dishes from the kitchen, and recommend drinks from our selection. No two days are the same on the front line, creating a lively and enjoyable atmosphere that guests love to visit and the team enjoys working in.
If you thrive in a fast‑paced environment, have a passion for customer service, and are committed to delivering exceptional experiences, we think you’ll fit right in. This role comes with the added benefit of colleague accommodation. Learn more.
Age-related pay rates apply for Under 21s.
Front of House Team Member - Live In in Ambleside employer: The Waterhead Inn
Join our award-winning team at The Waterhead Inn, where we prioritise your well-being and professional growth. With benefits like paid breaks, generous discounts, and a supportive development programme, you'll thrive in a vibrant work culture that celebrates your contributions. Nestled in the stunning Lake District, enjoy the perfect blend of work and adventure, making every day a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member - Live In in Ambleside
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Waterhead Inn and its values. This will help you connect with the team and show that you're genuinely interested in being part of their award-winning crew.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be the face of the Inn. Role-play common scenarios with friends or family to boost your confidence in greeting guests and taking orders.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. A neat appearance shows that you take the role seriously and are ready to represent the Inn.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join our fantastic team at The Waterhead Inn!
We think you need these skills to ace Front of House Team Member - Live In in Ambleside
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style and enthusiasm into your words. Remember, we’re looking for that friendly face who’ll welcome our guests!
Tailor Your Application:Make sure to tailor your application to the Front of House role. Highlight any relevant experience in hospitality or customer service, and mention why you’re excited about working with us at The Waterhead Inn. A personal touch goes a long way!
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points if needed to make it easy for us to read. We appreciate straightforwardness, especially when it comes to understanding your skills and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the info you need about the role and our amazing benefits right there. We can’t wait to hear from you!
How to prepare for a job interview at The Waterhead Inn
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Front of House Team Member entails. Familiarise yourself with the responsibilities like greeting guests, taking orders, and serving food. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about creating memorable experiences for guests, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to make someone’s day better – this will demonstrate your passion for hospitality.
✨Emphasise Teamwork and Adaptability
Working in a fast-paced environment means you'll need to work well with others and adapt quickly to changing situations. Be prepared to discuss how you’ve collaborated with teammates in previous roles and how you handle unexpected challenges. This will show that you can thrive in their lively atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This not only shows your enthusiasm but also helps you determine if the Inn is the right fit for you.
