At a Glance
- Tasks: Lead a passionate team to create unforgettable guest experiences and ensure smooth operations.
- Company: Join St Austell Brewery, a vibrant and inclusive workplace.
- Benefits: Enjoy discounts, tips, flexible working, and career progression opportunities.
- Other info: Embrace a supportive environment with opportunities for personal growth.
- Why this job: Be a key player in delivering exceptional service and develop your leadership skills.
- Qualifications: Experience in a similar role and a passion for motivating teams.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for an Assistant Manager to help us deliver experiences that delight. This exciting role will see you work in an inspiring part of the world, motivating a team of passionate people while supporting and occasionally stepping in for the General Manager.
About You:
- Taking the helm when the General Manager is away, you motivate team members to deliver their best and ensure everything is running smoothly and efficiently.
- Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go.
- Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.
- You go above and beyond to ensure a consistently high level of service, supporting the full team including Front and Back of House during peak times.
- You oversee the consistent production of a quality food offering and recognise the importance of the Kitchen Team.
- Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed.
- A keen eye for detail means you keep all admin and cash management systems ticking along as they should, taking responsibility when the General Manager is away.
- You know health and safety regulations like the back of your hand.
- Team members see you as an inspiring role model and know they can depend on you for support and development.
- You take pride and responsibility for your own development, with an eye towards becoming a General Manager one day.
What we offer you in return:
- 30% off food and drink in our pubs
- 50% off overnight stays in our pubs
- Tips Bonus Scheme
- Discount scheme across hundreds of retailers
- Cycle to work scheme on select roles
- Learning and development opportunities
- Career progression
- Meal provided for shifts over 6 hours (up to the value of £10)
- Family-friendly policies
- Flexible working
- Paid time off to volunteer
- Live in accommodation if required
Assistant Manager in Plymouth employer: The Waterfront, Plymouth
The Waterfront in Plymouth is an outstanding employer, offering a vibrant work culture where team members are valued and encouraged to grow. With stunning sea views and a commitment to exceptional service, employees benefit from live-in accommodation, competitive perks, and clear pathways for career advancement in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Assistant Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your experience aligns with their values and goals. Practise common interview questions and be ready to showcase your leadership skills and customer service expertise.
✨Tip Number 3
Show your passion! When you get the chance to meet potential employers, let your enthusiasm for the role shine through. Share examples of how you've motivated teams and improved customer experiences in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our mission of delivering delightful experiences.
We think you need these skills to ace Assistant Manager in Plymouth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about delivering delightful experiences and motivating a team. Share specific examples of how you've done this in the past.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight relevant experience, especially in leadership and customer service. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Personable:Remember, we’re all about creating warm welcomes! Use a friendly tone in your application to reflect your personality. This helps us get a sense of who you are and how you might fit into our team culture.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Waterfront, Plymouth
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Assistant Manager role. Familiarise yourself with the responsibilities mentioned in the job description, like motivating the team and ensuring high standards of service. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to inspire and support your team. Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. This will highlight your ability to step in for the General Manager and keep everything running smoothly.
✨Emphasise Customer Experience
Since the role focuses on delivering delightful experiences, be ready to discuss how you prioritise customer feedback and adapt to improve service. Share specific instances where you've gone above and beyond to enhance guest satisfaction, as this aligns perfectly with what they're looking for.
✨Be Ready to Discuss Health and Safety
Understanding health and safety regulations is crucial for this role. Brush up on relevant regulations and be prepared to discuss how you've implemented them in previous positions. This will show that you take responsibility seriously and can maintain a safe environment for both guests and staff.
