At a Glance
- Tasks: Craft delicious coffee and smoothies while providing top-notch customer service.
- Company: Join a vibrant café known for its upscale atmosphere and friendly team.
- Benefits: Flexible shifts, great tips, and a fun work environment.
- Other info: Perfect for those who thrive in a fast-paced, dynamic setting.
- Why this job: Be part of a team that creates memorable experiences for customers every day.
- Qualifications: Passion for coffee and customer service; previous experience is a plus.
The predicted salary is between 18900 - 23100 £ per year.
Reporting to the Miles-To-Go Retail Manager, the Barista is an essential member of our customer experience team, creating handcrafted beverages and providing warm, attentive service that reflects our store’s upscale and welcoming atmosphere.
This role works across both the Café and Smoothie Bar, preparing specialty coffee drinks, smoothies, and related offerings to the highest standards, while ensuring the service areas are inviting, organized, and always well‑stocked.
The Barista serves as both a skilled beverage maker and a customer ambassador, ensuring that every interaction leaves guests feeling cared for and appreciated.
- Summary of Responsibilities
- Prepare and serve a range of specialty coffee drinks including espressos, cappuccinos, lattes, and frappuccinos – as well as fresh smoothies, rotating between the Café and Smoothie Bar as needed.
- Ensure all display cases are fully stocked, visually appealing, and reflective of the premium quality of our offerings.
- Maintain the highest standards of cleanliness and organization at the coffee bar, including fridges, floors, counters, machines, and equipment.
- Deliver service that feels personal, polished, and genuine, ensuring customers feel cared for and appreciated.
- Present beverages and food items with an eye for detail, elevating even the simplest order into a thoughtful experience.
- Anticipate guest needs by offering suggestions, answering questions knowledgeably, and creating memorable moments that encourage repeat visits.
- Embody the values of hospitality, attentiveness, and pride in presentation that define our store’s reputation.
- Uphold all food safety, hygiene, and workplace safety standards.
- Work collaboratively with colleagues to support a seamless and enjoyable customer experience.
- Perform additional duties within the scope of your role as required by management.
Qualifications
- Previous barista or specialty beverage experience preferred; a passion for coffee, smoothies and customer service is essential.
- Strong interpersonal and communication skills, with the ability to create a friendly, welcoming environment.
- Ability to multitask and remain calm under pressure in a fast‑paced setting.
- A polished, professional approach with a genuine enthusiasm for serving others.
- Flexibility to work varying shifts, including weekends.
- Ability to stand for extended periods.
- Comfortable with frequent lifting, bending, and moving of items up to 25 lbs.
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Barista in Pembroke employer: The Waterfront Group
The Waterfront Group is an exceptional employer that prioritises a vibrant work culture and employee development, making it an ideal place for those passionate about crafting quality beverages. Located in the picturesque Pembroke, Wales, we offer our team members opportunities for growth, a supportive environment, and the chance to be part of a community-focused establishment that values both service excellence and personal well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Barista in Pembroke
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Waterfront Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Waterfront Group
Don't be shy about reaching out to The Waterfront Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Barista in Pembroke
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Waterfront Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Waterfront Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
