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- Tasks: Support the General Manager in daily operations and lead a dynamic team.
- Company: Join an award-winning pub group known for exceptional hospitality.
- Benefits: Enjoy paid breaks, birthday holidays, and 50% off food at our Inns.
- Other info: Colleague accommodation available and opportunities for career growth.
- Why this job: Be part of a team that makes people happy in stunning locations.
- Qualifications: Experience in food and hospitality with strong customer service skills.
The predicted salary is between 25000 - 30000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award‑winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
Benefits
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead‑Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- Your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give‑inn back scheme.
- Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards.
Set in an idyllic lakeside location, The Wateredge Inn in Ambleside boasts one of the most stunning settings in the Lake District. Its beer garden, right on the shores of Lake Windermere, offers breath‑taking views of the water and surrounding landscape, providing the perfect spot to relax and enjoy the natural beauty of the area.
You’ll Fit Right Inn
As an Assistant Manager you will be key to supporting the General Manager in ensuring that our Inn feels like a home away from home for our guests. Reporting directly to the General Manager, you will play a key role in leading the team, managing daily operations, and creating a welcoming and efficient environment for both staff and guests. In this role, you will work closely with the General Manager to oversee daily duties, lead a team to deliver company standards, and manage the Inn’s day‑to‑day operations. You’ll need to be hands‑on and approachable, leading by example, and fostering a positive and collaborative atmosphere. You will handle everything from managing shift operations in our busy, fast‑paced environment to conducting administrative tasks, liaising with Chefs, Management, and Suppliers. This includes stocktake and ordering, handling accounts management, and being available for occasional sleepovers and guest responses. If you have a strong background in food and hospitality, a passion for customer service, and the ability to inspire and motivate a team, we think you’ll fit right inn… This role encourages our assistant managers to lead, mentor, and create impactful results for the team.
Assistant Manager employer: The Wateredge Inn
Contact Detail:
The Wateredge Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their pub family.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be leading a team and interacting with guests. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Be ready to share your ideas! During the interview, think about how you can contribute to making the Inn feel like a home away from home. Bring up any innovative ideas you have for improving guest experiences or team dynamics.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our award-winning team. Don’t miss out on the chance to be part of something special!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your customer service skills and how you’ve made guests feel welcome in previous roles. We want to see that you truly care about making people happy!
Be Authentic and Honest: We value honesty and warmth, so don’t be afraid to show your true self in your application. Share your personal journey in the industry and what drives you to be a great Assistant Manager. Authenticity goes a long way in helping us get to know you better.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Assistant Manager at The Inn Collection Group. Highlight relevant skills and experiences that align with our core values and the responsibilities mentioned in the job description. This shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, plus you’ll find all the information you need about the role and our company culture. Let’s make this happen together!
How to prepare for a job interview at The Wateredge Inn
✨Know the Company Inside Out
Before your interview, take some time to research The Inn Collection Group. Understand their core values like respect, warmth, and customer focus. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Hospitality Skills
As an Assistant Manager, you'll need to demonstrate your experience in food and hospitality. Prepare specific examples from your past roles where you've excelled in customer service or led a team. This will highlight your ability to create that welcoming atmosphere they value so much.
✨Be Hands-On and Approachable
During the interview, convey your hands-on approach to management. Share stories that illustrate how you lead by example and foster a collaborative environment. They want someone who can manage daily operations while being approachable to both staff and guests.
✨Prepare Questions That Matter
At the end of the interview, have a few thoughtful questions ready. Ask about their Lead-Inn development program or how they ensure a positive work culture. This shows that you're not just interested in the role but also in growing with the company.