Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer service in our showrooms.
- Company: Join Goldsmiths, a prestigious UK jeweller with over 230 years of experience.
- Benefits: Enjoy flexible working options, generous discounts, and a supportive wellbeing programme.
- Why this job: Be part of a dynamic team that values client relationships and offers luxury products.
- Qualifications: Proven retail management experience with a passion for people and sales.
- Other info: Diversity is celebrated here; your unique background will be valued.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Are you an experienced and motivational Retail Manager looking for a new and exciting position?
Are you commercially aware with a keen eye for opportunity?
Can you build close relationships with clients that last beyond a single sale?
Are you good at finding solutions that meet the specific needs of clients?
Can you see yourself representing our brand with confidence and knowledge?
Our Showroom Managers are inspirational role models who play a key role in leading, motivating and developing a team to deliver excellent customer service; ensuring that everyone has an exceptional experience in our Goldsmiths Showrooms. An ambassador for the brand you, will be change orientated and strategic with a strong background in retail management. An impressive record of business development and with excellent people skills you will help to drive the business forward, sharing your passion about our fantastic products.
About you
- A great leader with a natural flair for leading and developing a high performing team
- A proven track record in retail management
- Commercially aware
- People, sales and customer focused delivering an excellent customer service to all
- An inspirational role model with a passion for our products
About us
With over 230 years of tradition and experience, Goldsmiths has become one of the UK\’s leading watch and jewellery retailers, with over 55 showrooms nationwide. We were the jewellers who made the Rugby League Trophy, and we were the UK\’s first appointed stockist of Rolex watches in 1919. At Goldsmiths, our clients will discover a wide choice of diamond jewellery including beautiful wedding and engagement rings to suit all bridal styles. We also operate the largest distribution network for Rolex, Omega, TAG Heuer and many other reputable watch brands.
Goldsmiths is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We\’re the UK\’s leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Some of our benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees\’ unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
#J-18808-Ljbffr
Showroom Manager employer: The Watches of Switzerland Group
Contact Detail:
The Watches of Switzerland Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Manager
✨Tip Number 1
Familiarise yourself with Goldsmiths' brand values and product offerings. Understanding the history and prestige of the brand will help you convey your passion and knowledge during interviews, making you a more compelling candidate.
✨Tip Number 2
Network within the retail industry, especially with professionals who have experience in luxury goods. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the Showroom Manager position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in the past. Highlight your ability to motivate staff and improve customer service, as these are key aspects of the role that Goldsmiths is looking for.
✨Tip Number 4
Research current trends in the luxury retail market, particularly in jewellery and watches. Being able to speak knowledgeably about market dynamics and customer preferences will demonstrate your commercial awareness and strategic thinking.
We think you need these skills to ace Showroom Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience and showcases your leadership skills. Use specific examples that demonstrate your ability to motivate a team and deliver excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the brand and your understanding of the luxury retail market. Mention how your background aligns with the role of Showroom Manager and how you can contribute to the company's success.
Highlight Relevant Achievements: In your application, focus on quantifiable achievements in your previous roles. For instance, mention any sales targets you exceeded or successful initiatives you led that improved customer satisfaction.
Showcase Your People Skills: Since the role requires excellent people skills, include examples of how you've built strong relationships with clients and team members. This will demonstrate your ability to create an exceptional client experience.
How to prepare for a job interview at The Watches of Switzerland Group
✨Show Your Leadership Skills
As a Showroom Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you inspire others.
✨Know the Brand Inside Out
Familiarise yourself with Goldsmiths' history, values, and product offerings. Being able to speak confidently about the brand and its luxury products will show your genuine interest and help you connect with the interviewers.
✨Demonstrate Commercial Awareness
Be ready to discuss how you've identified and capitalised on business opportunities in previous roles. Highlight your understanding of retail trends and how they can impact sales and customer experience.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations or providing exceptional service. Think of specific instances where you've gone above and beyond for a client, showcasing your people skills and commitment to customer satisfaction.
