Sales Consultant

Sales Consultant

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
The Watches of Switzerland Group

At a Glance

  • Tasks: Build lasting client relationships and deliver exceptional service in luxury retail.
  • Company: Join Watches of Switzerland, a leading luxury watch specialist with a rich history.
  • Benefits: Enjoy generous discounts, holiday purchase schemes, and enhanced maternity pay.
  • Other info: Diverse and inclusive workplace with opportunities for personal growth.
  • Why this job: Be part of a dynamic team that wows clients with luxury experiences.
  • Qualifications: Positive attitude, retail experience, and a passion for customer service.

The predicted salary is between 30000 - 40000 £ per year.

Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge?

Our Sales Consultants are dedicated team players with a passion for delivering excellent client experience to ensure that everyone has an exceptional experience in our Watches of Switzerland showrooms. Working towards personal and team targets, you will play a key role in the success of the showroom; developing and continually updating your product knowledge and expertise and sharing your passion about our fantastic products.

About You

  • A positive, “can-do” attitude
  • A passion for delivering exceptional customer service
  • Experience within a consultative retail environment
  • Motivated to reach and exceed targets
  • Eager to learn and build on your retail and product knowledge
  • A flexible team player who is always ready to go the extra mile

About Us

Watches of Switzerland was founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients' needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world's most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger‑LeCoultre, IWC, Omega, Blancpain, Chanel and many more.

The Watches of Switzerland Group are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono‑brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven‑e‑commerce websites!

Our success is based on strong, long‑standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading‑edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.

Some of our benefits

  • Holiday Purchase Scheme
  • 24/7 Employee Assistance Programme
  • 24/7 Virtual GP service
  • Share Save Scheme
  • Enjoy your Birthday Off
  • Free Wellbeing Tools
  • Generous Discount Scheme
  • Enhanced Maternity Pay

Diversity & Inclusion

At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.

Sales Consultant employer: The Watches of Switzerland Group

Watches of Switzerland is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the luxury retail sector. With a commitment to diversity and inclusion, our team members enjoy a range of benefits including a Holiday Purchase Scheme, 24/7 Employee Assistance Programme, and generous discounts, all while working in an environment that values exceptional client experiences and fosters strong relationships. Join us in our mission to deliver extraordinary service and be part of a leading luxury watch specialist with a significant presence across the UK, Europe, and the US.

The Watches of Switzerland Group

Contact Details:

The Watches of Switzerland Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sales Consultant

Tip Number 1

Get to know the brand inside out! Before your interview, dive deep into Watches of Switzerland's history, values, and products. This will not only impress your interviewers but also help you connect with their passion for luxury watches.

Tip Number 2

Practice your people skills! As a Sales Consultant, building relationships is key. Role-play with friends or family to hone your consultative selling techniques and ensure you're ready to wow clients with your exceptional service.

Tip Number 3

Show your enthusiasm! When you apply through our website, make sure your personality shines through. Share your passion for luxury retail and how you can contribute to creating memorable experiences for clients.

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. It’s a great chance to reiterate your excitement about the role and the brand!

We think you need these skills to ace Sales Consultant

Customer Service
Relationship Building
Consultative Selling
Target Achievement
Product Knowledge
Team Collaboration
Flexibility

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for luxury retail shine through! We want to see how much you love delivering exceptional customer service and how you can build lasting relationships with clients.

Tailor Your Experience:Make sure to highlight any relevant experience in consultative retail environments. We’re looking for team players who are motivated to exceed targets, so share specific examples of how you've done this in the past!

Be Authentic:Don’t be afraid to show your personality! We value a positive, 'can-do' attitude, so let us know what makes you unique and how you can contribute to our team culture at Watches of Switzerland.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at The Watches of Switzerland Group

Know Your Products Inside Out

Before the interview, dive deep into the luxury watches offered by Watches of Switzerland. Familiarise yourself with the brands, their histories, and unique features. This knowledge will not only impress your interviewers but also show your genuine passion for the products.

Showcase Your Customer Service Skills

Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you built relationships with clients and resolved their issues. This will demonstrate your ability to create lasting connections, which is crucial for a Sales Consultant role.

Emphasise Teamwork and Flexibility

Watches of Switzerland values team players who are ready to go the extra mile. Be ready to discuss how you've collaborated with others in previous roles and how you adapt to changing situations. Highlighting your flexibility will resonate well with the interviewers.

Adopt a Positive Mindset

A 'can-do' attitude is essential for this role. During the interview, maintain a positive demeanour and express your eagerness to learn and grow within the company. This will reflect your alignment with the company's values and your motivation to succeed.