At a Glance
- Tasks: Engage with clients, provide exceptional service, and meet sales targets in a luxury retail environment.
- Company: Watches of Switzerland is a leading luxury watch retailer with a rich history since 1924.
- Benefits: Enjoy flexible working, generous discounts, wellness tools, and a supportive employee assistance programme.
- Why this job: Join a passionate team in a stunning flagship store, representing prestigious brands and delivering memorable experiences.
- Qualifications: A positive attitude, retail experience, and a desire to learn and exceed targets are essential.
- Other info: Diversity is celebrated here; your application will be reviewed anonymously for fairness.
The predicted salary is between 28800 - 43200 Β£ per year.
Our Regent Street Flagship is a feat of both staggering design and horological excellence. Opened in 2014, its sleek aesthetic provides the perfect backdrop for some of the best timepieces in the world, and the ultimate in VIP service. Enter into our world of extraordinary timepieces, where your every need is taken care of by our wonderful Concierge Service. The centrepiece elevator will whisk you between floors, from the VIP Room to our flawless Service Lounge, and then back to peruse the Patek Philippe or Rolex Boutiques, and many other world-renowned watch brands.
Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge?
Our Sales Consultants are dedicated team players with a passion for delivering excellent client experience to ensure that everyone has an exceptional experience in our Watches of Switzerland showrooms. Working towards personal and team targets, you will play a key role in the success of the showroom; developing and continually updating your product knowledge and expertise and sharing your passion about our fantastic products.
About You
- A positive, βcan-doβ attitude
- A passion for delivering exceptional customer service
- Experience within a consultative retail environment
- Motivated to reach and exceed targets
- Eager to learn and build on your retail and product knowledge
- A flexible team player who is always ready to go the extra mile
About Us
Watches of Switzerland was founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients' needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world's most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel and many more.
The Watches of Switzerland Group are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven e-commerce websites!
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do β we love to wow our clients and make every interaction with us special and memorable.
Some of our benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Sales Consultant (12760) employer: The Watches of Switzerland Group
Contact Detail:
The Watches of Switzerland Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Consultant (12760)
β¨Tip Number 1
Familiarise yourself with the luxury watch brands mentioned in the job description, such as Patek Philippe and Rolex. Understanding their unique features and history will help you engage confidently with clients and demonstrate your passion for horology.
β¨Tip Number 2
Practice your consultative selling skills by role-playing with friends or family. Focus on building relationships and understanding client needs, as this is crucial for a Sales Consultant in a luxury retail environment.
β¨Tip Number 3
Network with professionals in the luxury retail sector, either through social media platforms like LinkedIn or by attending industry events. This can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.
β¨Tip Number 4
Showcase your enthusiasm for exceptional customer service by sharing personal experiences where you went above and beyond for a client. This will highlight your 'can-do' attitude and align with the company's commitment to delivering extraordinary client experiences.
We think you need these skills to ace Sales Consultant (12760)
Some tips for your application π«‘
Understand the Role: Before applying, take time to thoroughly understand the Sales Consultant role. Familiarise yourself with the luxury retail environment and the specific expectations outlined in the job description.
Tailor Your CV: Make sure your CV highlights relevant experience in consultative retail environments. Emphasise your customer service skills and any achievements related to meeting or exceeding sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury retail and your ability to build lasting client relationships. Use specific examples from your past experiences to demonstrate how you meet the requirements of the role.
Showcase Your Product Knowledge: In your application, mention any knowledge you have about luxury watches and brands. This will show your enthusiasm for the industry and your readiness to engage with clients about their needs.
How to prepare for a job interview at The Watches of Switzerland Group
β¨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for luxury retail during the interview. Share any personal experiences or stories that highlight your love for high-end products, especially watches, as this will resonate with the company's values.
β¨Demonstrate Consultative Selling Skills
Prepare to discuss how you approach client relationships and tailor solutions to meet their needs. Use examples from your past experience where you successfully built long-term relationships with clients and exceeded their expectations.
β¨Highlight Teamwork and Flexibility
Emphasise your ability to work as part of a team and your willingness to go the extra mile. Share instances where you collaborated with colleagues to achieve targets or improve customer service, showcasing your adaptability in a retail environment.
β¨Research the Brand and Products
Familiarise yourself with the brands and products offered by Watches of Switzerland. Being knowledgeable about luxury watch brands like Patek Philippe and Rolex will demonstrate your commitment and readiness to represent the brand confidently.