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For Companies At a Glance
- Tasks: Lead and inspire a high-performing retail team to deliver exceptional client experiences.
- Company: Join Watches of Switzerland, a leading luxury watch specialist with a rich history since 1924.
- Benefits: Enjoy perks like a Holiday Purchase Scheme, 24/7 GP service, and generous discounts.
- Why this job: Be part of a dynamic team in luxury retail, making memorable connections with clients.
- Qualifications: Experience in retail management, ideally in luxury, with strong people and sales skills.
- Other info: Diversity is celebrated here; your application will be reviewed anonymously.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Do you have experience of motivating and developing a high performing retail team?
Do you see yourself growing and developing your career in luxury retail?
Can you build close relationships with clients that last beyond a single sale?
Are you good at finding solutions that meet the specific needs of clients?
Our Deputy Managers are inspirational role models who play a key role assisting our Showroom Managers in leading, motivating, and developing a team to deliver the exceptional experience our clients have come to expect. An ambassador for the brand you will have an entrepreneurial approach and a strong background in retail management. An impressive record of business development and excellent people skills you will help to drive the business forward and share your passion about our fantastic products.
About you
- A natural flair for guiding, mentoring and developing a high performing team
- A proven track record in retail management ideally in a luxury environment
- Commercially aware with an entrepreneurial approach
- People, sales and client focused delivering an exceptional client experience to all
- An inspirational role model with a passion for our products
- Recruitment, performance management and training
About Us
Founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients\’ needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world\’s most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel and many more.
The Watches of Switzerland Group are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We\’re the UK\’s leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Some of our benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees\’ unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Discover more about New Roles, Life at Watches of Switzerland Group, Our People & more here: Watches of Switzerland Group PLC: LinkedIn
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Rolex Deputy Manager employer: The Watches of Switzerland Group
Contact Detail:
The Watches of Switzerland Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rolex Deputy Manager
✨Tip Number 1
Familiarise yourself with the luxury watch market, especially brands like Rolex and Patek Philippe. Understanding their unique selling points and current trends will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the luxury retail sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at Watches of Switzerland Group.
✨Tip Number 3
Prepare to showcase your leadership skills by thinking of specific examples where you've successfully motivated a team or improved sales performance. This will demonstrate your capability as a Deputy Manager.
✨Tip Number 4
Research the company culture at Watches of Switzerland Group. Understanding their values and commitment to exceptional client experience will allow you to align your answers with what they are looking for in a candidate.
We think you need these skills to ace Rolex Deputy Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail management, particularly in luxury environments. Emphasise your achievements in motivating teams and driving business development.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury retail and your ability to build lasting client relationships. Use specific examples from your past experiences to demonstrate how you meet the job requirements.
Highlight Relevant Skills: In your application, focus on skills such as team leadership, client-focused service, and commercial awareness. Mention any training or mentoring experience you have, as this is crucial for the Deputy Manager role.
Show Enthusiasm for the Brand: Express your enthusiasm for the Watches of Switzerland Group and its prestigious brands. Research their products and values, and mention how you align with their commitment to exceptional client experiences.
How to prepare for a job interview at The Watches of Switzerland Group
✨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for luxury retail during the interview. Share specific examples of how you've engaged with high-end products and clients in the past, demonstrating your genuine interest in the industry.
✨Highlight Your Leadership Skills
As a Deputy Manager, you'll need to motivate and develop a team. Prepare to discuss your previous experiences in leading teams, including any challenges you faced and how you overcame them to achieve success.
✨Demonstrate Client Relationship Building
Be ready to provide examples of how you've built lasting relationships with clients. Discuss your approach to understanding their needs and how you’ve gone above and beyond to ensure their satisfaction.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills. Think of scenarios where you had to find solutions for clients or improve team performance, and be prepared to explain your thought process and outcomes.
