Pre-Owned Buyer Client Specialist

Pre-Owned Buyer Client Specialist

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
The Watches of Switzerland Group

At a Glance

  • Tasks: Assess and value pre-owned watches, providing a top-notch client experience.
  • Company: Join the Watches of Switzerland Group, a leader in luxury timepieces.
  • Benefits: Enjoy flexible holiday options, 24/7 health support, and generous discounts.
  • Other info: Be part of a diverse team with a focus on inclusivity and growth.
  • Why this job: Dive into the exciting world of Swiss watches and make impactful client connections.
  • Qualifications: Knowledge of Swiss watches, strong negotiation skills, and team spirit.

The predicted salary is between 30000 - 40000 £ per year.

Job Description

Permanent - Full Time (37.5hrs per week) - 5 Days onsite

We are looking for a Pre Owned Buyer Client Specialist to join our Virtual Boutique in London.

You will work as part of a close‑knit team to assess watches submitted through our Virtual Boutique “Sell Your Watch” service, creating initial offers and delivering a seamless end‑to‑end client experience.

You will lead your own client consultations, convert offers through to completed intake, and promote part‑exchange opportunities where appropriate.

You will also support Virtual Boutique colleagues by providing offers, managing the online self‑service form, and undertaking product consultations in line with service demand.

About You

  • Knowledge of Swiss watches and brands
  • Strong negotiation skills
  • Experience with pre-owned Swiss watches.
  • Self‑motivated, positive, and proactive
  • Knowledge of the current pre‑owned watch market
  • Target orientated and able to deliver outstanding results as part of a team.
  • IT literate (including proficiency in Microsoft Office) and comfortable picking up new systems.
  • Some of our benefits
  • Holiday Purchase Scheme
  • 24/7 Employee Assistance Programme
  • 24/7 Virtual GP service
  • Share Save Scheme
  • Enjoy your Birthday Off
  • Free Wellbeing Tools
  • Generous Discount Scheme
  • Enhanced Maternity Pay

At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives.

Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.

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Pre-Owned Buyer Client Specialist employer: The Watches of Switzerland Group

The Watches of Switzerland Group is an exceptional employer, offering a vibrant work culture in the heart of Cardiff that values luxury retail expertise and client relationships. Employees enjoy a range of benefits, including a generous discount scheme and holiday allowances, alongside opportunities for personal and professional growth within a prestigious brand known for its commitment to excellence.

The Watches of Switzerland Group

Contact Details:

The Watches of Switzerland Group Recruitment Team

We think you need these skills to ace Pre-Owned Buyer Client Specialist

Knowledge of Swiss watches and brands
Strong negotiation skills
Experience with pre-owned Swiss watches
Self-motivated
Positive attitude
Proactive approach
Knowledge of the current pre-owned watch market