At a Glance
- Tasks: Manage showroom admin and ensure top-notch client service.
- Company: Join Mappin & Webb, a leader in luxury retail.
- Benefits: Competitive pay, employee discounts, and a vibrant work environment.
- Other info: Opportunity to grow your knowledge in fine jewellery and watches.
- Why this job: Be part of a luxury brand and enhance client experiences.
- Qualifications: Experience in hospitality or luxury retail and strong organisational skills.
The predicted salary is between 31500 - 38500 £ per year.
Mappin & Webb, part of Watches of Switzerland Group, is seeking a Showroom Administrator to keep admin within the showroom efficient and aligned with procedures.
You will assist the Showroom Manager and contribute to a high standard of client service.
The role suits someone with hospitality or luxury retail experience, strong organisational skills, and the ability to build lasting relationships with clients while developing product knowledge on fine jewellery and watches.
#J-18808-Ljbffr
Luxury Showroom Administrator | Client Experience Lead employer: The Watches of Switzerland Group
The Watches of Switzerland Group is an exceptional employer, offering a vibrant work culture in the heart of Cardiff that values luxury retail expertise and client relationships. Employees enjoy a range of benefits, including a generous discount scheme and holiday allowances, alongside opportunities for personal and professional growth within a prestigious brand known for its commitment to excellence.
Contact Details:
The Watches of Switzerland Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Showroom Administrator | Client Experience Lead
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Watches of Switzerland Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Watches of Switzerland Group
Don't be shy about reaching out to The Watches of Switzerland Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Luxury Showroom Administrator | Client Experience Lead
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Watches of Switzerland Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Watches of Switzerland Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
