At a Glance
- Tasks: Manage admin duties for luxury watch collection, repair, and resale.
- Company: Join a leading luxury watch retailer with a focus on teamwork.
- Benefits: Enjoy flexible hours, generous discounts, and a birthday off!
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Be part of a dynamic team and learn about luxury watches.
- Qualifications: Strong admin skills, great communication, and a positive attitude.
The predicted salary is between 25000 - 30000 £ per year.
We have an exciting opportunity for someone with excellent administration and interpersonal skills to join us in our Pre-Owned Department here in Leicester. The Pre-Owned Department looks after the collection, repair, re‑distribution and re‑sale of luxury watches throughout the business. The role is responsible for the handling of all day to day administrative duties and enquiries associated with this from logging all the details of all new deliveries, valuations and repairs; contacting stores and customers to update at various stages of the process, maintaining stock levels, photographing watches and loading to the website along with any relevant information and prices and much more!
About You
- A positive, “can-do” attitude
- Excellent administration skills
- Able to multi task and effectively prioritise
- A passion for delivering exceptional service
- A great communicator able to build effective working relationships internally and externally
- Eager to learn
- A flexible team player who is always ready to go the extra mile
Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Pre-Owned Administrator in Leicester employer: The Watches of Switzerland Group
The Watches of Switzerland Group is an exceptional employer, offering a vibrant work culture in the heart of Cardiff that values luxury retail expertise and client relationships. Employees enjoy a range of benefits, including a generous discount scheme and holiday allowances, alongside opportunities for personal and professional growth within a prestigious brand known for its commitment to excellence.
Contact Details:
The Watches of Switzerland Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Pre-Owned Administrator in Leicester
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at The Watches of Switzerland Group. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like The Watches of Switzerland Group before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Pre-Owned Administrator in Leicester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to The Watches of Switzerland Group:Your cover letter is your chance to shine! Tell us why you want to work at The Watches of Switzerland Group specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at The Watches of Switzerland Group!
How to prepare for a job interview at The Watches of Switzerland Group
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
