IT Service Desk Specialist - MS 365 & Remote Support in Leicester

IT Service Desk Specialist - MS 365 & Remote Support in Leicester

Leicester Full-Time No working from home possible
The Watches of Switzerland Group

Watches of Switzerland Group in Leicester seeks an IT Service Desk Specialist to join our IT team, providing frontline support for retail and internal staff. You will handle daily inquiries, resolve issues where possible, and escalate more complex problems to the wider IT team or external providers.

The role emphasizes strong communication, robust troubleshooting, and the ability to work in a rotational shift pattern while delivering excellent client service.

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IT Service Desk Specialist - MS 365 & Remote Support in Leicester employer: The Watches of Switzerland Group

The Watches of Switzerland Group is an exceptional employer, offering a vibrant work culture in the heart of Cardiff that values luxury retail expertise and client relationships. Employees enjoy a range of benefits, including a generous discount scheme and holiday allowances, alongside opportunities for personal and professional growth within a prestigious brand known for its commitment to excellence.

The Watches of Switzerland Group

Contact Details:

The Watches of Switzerland Group Recruitment Team