At a Glance
- Tasks: Build lasting relationships with clients and deliver exceptional experiences in luxury retail.
- Company: Join Mappin & Webb, a prestigious brand with over 240 years of excellence.
- Benefits: Enjoy flexible hours, generous discounts, and a supportive work environment.
- Other info: Opportunities for growth in a dynamic luxury retail setting.
- Why this job: Be part of a team that wows clients and makes every interaction memorable.
- Qualifications: A positive attitude, retail experience, and a passion for client satisfaction.
The predicted salary is between 12 - 15 £ per hour.
Permanent - Part Time (22.5hrs per week)
Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge?
Our Sales Consultants are dedicated team players with a passion for delivering excellent client experience to ensure that everyone has an exceptional experience in our Mappin & Webb showrooms. Working towards personal and team targets, you will play a key role in the success of the showroom; developing and continually updating your product knowledge and expertise and sharing your passion about our fantastic products.
About You
- A positive, "can-do" attitude
- A passion for delivering exceptional client experience
- Experience within a consultative retail environment
- Motivated to reach and exceed targets
- Eager to learn and build on your retail and product knowledge
- A flexible team player who is always ready to go the extra mile
About Us
Mappin & Webb has been a cornerstone of English high society for over 240 years and has an undisputed reputation for excellence in the craftsmanship of silverware and fine jewellery. Granted a Royal Warrant by Her Majesty Queen Victoria in 1897, the Company has held a Royal Warrant to each succeeding monarch. Renowned for combining extraordinary craftsmanship, exquisite materials and contemporary design, Mappin & Webb produces everything from fine jewellery and watches to elegant silverware, glassware, and bespoke lifestyle accessories.
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Some of our benefits:
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives.
Sales Consultant in Birmingham employer: The Watches of Switzerland Group
Mappin & Webb is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the luxury retail sector. With a commitment to excellence and a rich heritage, employees benefit from comprehensive training, generous discounts, and a supportive environment that values diversity and inclusivity. Join us in our prestigious showrooms, where your passion for delivering outstanding client experiences will be recognised and rewarded.
Contact Details:
The Watches of Switzerland Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant in Birmingham
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Mappin & Webb's history, products, and values. This will not only impress them but also help you connect with their mission of delivering exceptional client experiences.
✨Tip Number 2
Practice your people skills! As a Sales Consultant, building relationships is key. Role-play with friends or family to hone your consultative selling techniques and show how you can meet clients' needs effectively.
✨Tip Number 3
Show your passion! During interviews, share stories that highlight your love for luxury retail and how you've gone the extra mile for clients in the past. This enthusiasm can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Mappin & Webb team. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Consultant in Birmingham
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for luxury retail shine through! We want to see how excited you are about delivering exceptional client experiences and building lasting relationships.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in consultative retail environments. We love seeing how your skills align with our values and the role of a Sales Consultant.
Be Personable:Remember, we’re looking for team players who can connect with clients. Use a friendly tone in your application to show us that you’re approachable and ready to go the extra mile for our customers.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Mappin & Webb.
How to prepare for a job interview at The Watches of Switzerland Group
✨Know Your Products Inside Out
Before the interview, make sure you research Mappin & Webb's product range thoroughly. Familiarise yourself with their luxury items, craftsmanship, and unique selling points. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Client Relationship Skills
Prepare examples from your past experiences where you've successfully built relationships with clients. Highlight how you tailored solutions to meet their needs and how you maintained those relationships beyond a single sale. This will demonstrate your consultative approach and client-centric mindset.
✨Exude a Positive Attitude
Mappin & Webb values a 'can-do' attitude, so be sure to convey positivity during your interview. Share stories that reflect your enthusiasm for delivering exceptional client experiences and your willingness to go the extra mile. A positive demeanour can set you apart from other candidates.
✨Prepare for Teamwork Questions
As a Sales Consultant, being a team player is crucial. Think of instances where you've collaborated with colleagues to achieve targets or improve client experiences. Be ready to discuss how you contribute to a team environment and support your peers, as this aligns with the company's values.
