At a Glance
- Tasks: Support showroom operations and assist clients with exceptional service.
- Company: Join Goldsmiths, a leading luxury watch and jewellery retailer with over 230 years of tradition.
- Benefits: Enjoy flexible hours, generous discounts, and a supportive work environment.
- Other info: Diverse and inclusive workplace with opportunities for personal development.
- Why this job: Be part of a passionate team and grow your career in luxury retail.
- Qualifications: Strong communication skills and experience in hospitality or luxury retail.
The predicted salary is between 12 - 15 £ per hour.
Part time - 22.5 hrs per week across Wednesday, Thursday, & Saturday.
Do you have previous experience in an administrative role? Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge?
Our Showroom Administrators are passionate about what they do! A team player with a keen eye for detail, you will ensure all areas of administration within the showroom are kept in line with company procedures. Assisting the Showroom Manager, you will play a key role in making sure the showroom runs efficiently through effective processing and adherence to our administrative and security obligations. Also helping out on the sales floor when required, you will develop and continually update your product knowledge and jewellery expertise and share your passion about our fantastic products.
About You
- Exceptional communication and interpersonal skills.
- Experience within hospitality or luxury retail.
- Ability to build rapport and long-lasting relationships with clients.
- A great understanding of what an exceptional client experience looks like.
- Experience of working within a high performing team.
- Excellent organisational skills.
About Us
With over 230 years of tradition and experience, Goldsmiths has become one of the UK's leading watch and jewellery retailers, with over 55 showrooms nationwide. We were the jewellers who made the Rugby League Trophy, and we were the UK's first appointed stockist of Rolex watches in 1919. At Goldsmiths, our clients will discover a wide choice of diamond jewellery including beautiful wedding and engagement rings to suit all bridal styles. We also operate the largest distribution network for Rolex, Omega, TAG Heuer and many other reputable watch brands. Goldsmiths is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK and the United States. We're the UK's leading luxury watch specialist with a significant presence in the US and a complementary jewellery offering.
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills, and experience.
Administrator employer: The Watches of Switzerland Group
Goldsmiths is an exceptional employer that values its employees and fosters a supportive work culture, particularly for those in the luxury retail sector. With a commitment to employee growth through training and development opportunities, alongside a range of benefits including a generous discount scheme and enhanced maternity pay, Goldsmiths ensures that every team member feels valued and empowered. Located in a prestigious showroom environment, you will be part of a dynamic team dedicated to delivering outstanding client experiences while enjoying the perks of working for a leading name in the jewellery industry.
Contact Details:
The Watches of Switzerland Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrator
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the luxury retail sector. A personal introduction can make all the difference when you're trying to land that perfect Administrator role.
✨Tip Number 2
Show up and shine! If you get the chance, visit the showroom where you want to work. Chat with the staff, soak up the atmosphere, and show your enthusiasm for the brand. This can help you stand out when it comes to interviews.
✨Tip Number 3
Prepare for the interview by knowing your stuff! Research the company’s history, their products, and what makes them unique in the luxury market. Being able to discuss this knowledge confidently will impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our fantastic team at Goldsmiths.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for luxury retail shine through! We want to see how much you love what you do and how you can bring that passion to our team.
Tailor Your Experience:Make sure to highlight your previous administrative experience and any roles in hospitality or luxury retail. We’re looking for specific examples that show how you’ve built relationships with clients and provided exceptional service.
Be Organised:Your application should be as organised as you are! Keep it clear and concise, and make sure to follow any instructions we provide. A well-structured application shows us you have the organisational skills we value.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Watches of Switzerland Group
✨Know Your Stuff
Make sure you brush up on the company’s history and values, especially their commitment to exceptional client experiences. Familiarise yourself with their product range, particularly in luxury jewellery and watches, so you can speak confidently about them during the interview.
✨Showcase Your Skills
Prepare examples from your previous administrative roles that highlight your organisational skills and ability to work within a high-performing team. Think of specific situations where you’ve built rapport with clients or solved problems effectively.
✨Dress to Impress
Since this is a luxury retail position, make sure you dress smartly for the interview. Your appearance should reflect the brand's image, showing that you understand the importance of professionalism in a luxury environment.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, opportunities for growth within the company, or how they measure success in the showroom. It shows your genuine interest in the role and the company.
