At a Glance
- Tasks: Lead a vibrant brunch restaurant and coffee bar, creating exceptional guest experiences.
- Company: Join WatchHouse, a flagship space for specialty coffee and all-day dining in London.
- Benefits: Earn up to £45,000, enjoy free drinks, lunch, and bonuses up to £8,000 annually.
- Other info: Enjoy career progression, best-in-class training, and a supportive team culture.
- Why this job: Make your mark in hospitality at one of London's most iconic locations.
- Qualifications: Experience in restaurant management and a passion for exceptional service.
The predicted salary is between 35000 - 45000 £ per year.
We’re looking for an experienced Restaurant General Manager to lead our stunning WatchHouse at Somerset House—a flagship space where specialty coffee and vibrant all-day dining meet. You’ll oversee both our busy restaurant and thriving coffee bar, creating exceptional guest experiences, inspiring your team, and driving operational and financial success. As the face of WatchHouse, you’ll bring our Modern Coffee values to life through great leadership and genuine hospitality. At WatchHouse, we’ll give you the tools, training, and support to thrive. Bring your drive, people‑first mindset, and passion for hospitality — and make your mark at one of London’s most iconic locations.
Directly Reports into: Area Operations Manager.
Key Responsibilities:
- Motivate and empower your team to consistently perform at their best, fostering a collaborative and passionate work environment.
- Take ownership of your House’s financials, focusing on KPIs, and continuously seeking ways to increase revenue and drive efficiency.
- Oversee daily operations to ensure the Modern Coffee Experience is delivered to every guest, every day, knowing that hospitality is what sets WatchHouse apart.
- Ensure smooth opening and closing procedures, proactively manage issues, and maintain a well‑stocked and functional cafe.
- Actively mentor and develop your team, ensuring opportunities for growth and development within WatchHouse.
- Manage and maintain all compliance in your House, from daily due diligence to EHO inspections.
- Uphold and instil the highest standards of cleanliness, quality, and service across the House.
- Create a vibrant, sociable, and exciting workplace that employees are proud to be a part of.
- Address challenges with a proactive and solutions‑oriented mindset, ensuring a seamless customer experience.
- Work closely with senior management to align your House with WatchHouse’s vision and goals.
Key Skills:
- Live and breathe the WatchHouse Core Values of Passion, Empathy, Diligence and Can Do.
- Always maintain a high level of personal hygiene and appearance.
- A hands‑on leader who motivates and supports their team to achieve operational and personal excellence.
- Comprehensive understanding of Food Hygiene and Health & Safety standards.
- Strong understanding of financial metrics and the ability to drive a profitable and high‑performing site.
- Skilled in managing both front‑of‑house and back‑of‑house operations in a high‑volume environment.
- Passionate about creating outstanding customer experiences with attention to detail and quality.
- Thrive in a fast‑paced environment, adjusting as needed to meet evolving business needs.
- Committed to mentoring and developing your team members to help them grow and succeed.
- Unwavering focus on cleanliness, organization, and maintaining impeccable service levels.
- Quick thinker who can address and resolve issues efficiently and effectively.
- Confident in making decisions, taking ownership, and leading your House independently.
What can you expect at WatchHouse:
- Up to £45,000 per annum (this includes tronc - £35k base).
- Free Coffee & Drinks – Always – Sip on your favourite drinks, even on your days off.
- Annual Bonus up to £8,000 per year.
- Tronc contribution of up to £8,000 per year.
- Monthly Coffee Gift – Take home 250 g of premium WatchHouse coffee every month.
- Free Lunch Every Shift – Fuel up with great food on the house.
- Team Social Budget – Celebrate, connect, and unwind with your team outside of work.
- Annual WatchHouse Party – Our legendary celebration featuring Core Value Awards, and prizes like trips to coffee farms!
- 30% Off All Food – Any House, any time, just for being part of the team.
- 30% Off Retail Coffee – Stock up on your favourite WatchHouse blends whenever you like.
- Work in Beautifully Designed Houses – Join inspiring spaces equipped with industry‑leading tools, surrounded by passionate hospitality professionals.
- Supportive Managers – We listen, we care, and we adapt to support your needs.
- Best‑in‑Class Training – From your first shift, we set you up for success with on‑ and off‑shift development.
- Access to SCA Training – Advance your coffee expertise with recognised industry training (role dependent).
- Off‑Shift Induction Experience – Get to know WatchHouse culture with a full day induction in your first two weeks.
- Career Progression That’s Real – With new Houses and growth across the business, your next step is never far away.
Brunch Restaurant Manager. employer: The Watch House & Co
At WatchHouse, we pride ourselves on being an exceptional employer, offering a vibrant and sociable work environment in one of London’s most iconic locations. Our commitment to employee growth is evident through best-in-class training, supportive management, and real career progression opportunities, all while enjoying fantastic benefits like free meals, generous bonuses, and a strong team culture that celebrates success together. Join us at Somerset House and be part of a passionate team dedicated to delivering outstanding hospitality and memorable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Brunch Restaurant Manager.
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join local groups, or even pop into your favourite brunch spots and chat with the managers. You never know who might have a lead on that perfect Restaurant Manager role!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share your experiences and how you’ve created exceptional guest experiences in the past. Remember, they want someone who embodies their values!
✨Tip Number 3
Be proactive! If you see a restaurant you love, don’t wait for them to post a job. Reach out directly, express your interest, and ask if they’re hiring. A little initiative can go a long way in landing that dream job at a place like WatchHouse.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in the food and beverage industry. Whether it’s through online courses or workshops, showing that you’re committed to personal growth will make you stand out as a candidate who’s ready to lead and inspire a team.
We think you need these skills to ace Brunch Restaurant Manager.
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your passion and how you embody our Modern Coffee values. We want to see that you live and breathe the essence of what makes WatchHouse special.
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. Highlight your experience in managing both front-of-house and back-of-house operations, as well as your ability to drive financial success. We appreciate when candidates take the time to connect their background with our needs!
Be Authentic and Personable:We’re looking for someone who can inspire and lead a team, so don’t be afraid to let your personality shine! Use a friendly tone in your application and share anecdotes that showcase your leadership style and how you motivate others. Remember, we value genuine hospitality!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and get back to you faster. Plus, it shows us you’re serious about joining the WatchHouse family!
How to prepare for a job interview at The Watch House & Co
✨Know Your Coffee and Cuisine
Brush up on your knowledge of specialty coffee and the all-day dining menu. Being able to discuss the nuances of the coffee selection and how it pairs with the food will show your passion for the role and the brand.
✨Showcase Your Leadership Style
Prepare examples of how you've motivated and developed your team in previous roles. Highlight your hands-on approach and how you foster a collaborative environment, as this aligns perfectly with the values at WatchHouse.
✨Understand Financial Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to restaurant management. Be ready to discuss how you've driven revenue and efficiency in past positions, demonstrating your ability to take ownership of financials.
✨Emphasise Customer Experience
Think of specific instances where you've gone above and beyond to create exceptional guest experiences. This is crucial for the role, so be prepared to share stories that reflect your commitment to hospitality and attention to detail.
