At a Glance
- Tasks: Support the Sales Team and ensure a smooth journey for new holiday homeowners.
- Company: Join Haulfryn, a family-run business with 90 years of values and sustainability.
- Benefits: Enjoy a competitive salary, discounted holidays, meals, and generous holiday allowance.
- Other info: Continuous training and development opportunities await you!
- Why this job: Be part of a community-focused team in a beautiful holiday resort setting.
- Qualifications: Previous admin experience, strong communication skills, and good IT knowledge.
The predicted salary is between 27256 - 27256 £ per year.
Join Our Team at The Warren!
Location: The Warren Holiday Resort, LL53 7AA
Salary: £27,256.32 per annum
Hours: 40 hours per week
Job Type: Permanent
Are you a highly organised administrator with a flair for customer service and attention to detail? At Haulfryn, we create exceptional holiday experiences and we’re looking for an After Sales Administrator to support our successful Sales Team and help deliver a smooth, premium journey for every new holiday homeowner. This is a fantastic opportunity to be part of a trusted family‑run business where care, quality, and customer satisfaction come first.
Why Join Us?
- Competitive Salary & Bonus Scheme
- Discounted Holidays at our picturesque UK holiday parks
- Discounted Meals at on‑site restaurants
- 30 Days Holiday (including bank holidays), increasing to 35 days with service (pro‑rata for part‑time)
- Company Sick Pay
- Contributory Pension Scheme & Life Assurance
- Continuous Training & Development Opportunities
- Be part of a company with 90 years of family values and a commitment to sustainability
What You’ll Do
- Support the Sales Team by coordinating key tasks throughout the sales and handover journey
- Liaise with customers and suppliers to deliver exceptional service and timely responses
- Coordinate essential pre‑handover arrangements, including cleaning, utility connections, snagging, and inspections
- Prepare and manage all sales documentation, including warranties, policies, and compliance paperwork
- Conduct pre‑delivery inspections and support with new owner snagging reports
- Assist with after‑sales queries and ensure swift resolution to maintain owner satisfaction
- Provide administrative cover at reception when required
Who We’re Looking For
- Previous administration experience, preferably in sales or customer support
- Excellent written and verbal communication skills
- A confident telephone manner and the ability to resolve queries professionally
- Strong organisational skills with a proactive and solutions‑focused approach
- Good IT skills, including Microsoft Office and database systems
- Ability to work independently while also contributing to a team effort
Why Choose Haulfryn?
- Exceptional Locations: Work in a place that inspires
- Family Values: Join a supportive, community‑focused team
- Nurturing Nature: Sustainability is at the heart of what we do
If you’re ready to bring efficiency, care, and professionalism to a rewarding role in a beautiful setting, we’d love to hear from you. Apply today to start your journey with Haulfryn at The Warren!
In line with the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required during the recruitment process.
After Sales Administrator employer: The Warren
At Haulfryn, we pride ourselves on being a family-run business with a rich history of 90 years, dedicated to creating exceptional holiday experiences. As an After Sales Administrator at The Warren Holiday Resort, you'll enjoy a competitive salary, generous holiday allowance, and continuous training opportunities, all while working in a stunning location that values sustainability and community. Join our supportive team where your contributions are recognised, and embark on a rewarding career path in a nurturing environment.
StudySmarter Expert Advice🤫
We think this is how you could land After Sales Administrator
✨Tip Number 1
Get to know the company! Research Haulfryn and The Warren to understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for the interview by practising common questions related to administration and customer service. Think about specific examples from your past experience that demonstrate your skills and how you can contribute to the Sales Team at Haulfryn.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Haulfryn family and ready to make a difference.
We think you need these skills to ace After Sales Administrator
Some tips for your application 🫡
Show Off Your Organisational Skills:As an After Sales Administrator, being organised is key! Make sure your application highlights your ability to manage tasks efficiently and keep everything in order. Use examples from your past experience to demonstrate how you’ve kept things running smoothly.
Communicate Clearly:We love great communicators! In your written application, showcase your excellent written skills. Whether it’s through a cover letter or your CV, make sure your language is clear, concise, and professional. This will show us you can handle customer queries with ease.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the After Sales Administrator role. Mention specific skills and experiences that align with what we’re looking for, like your customer service flair and attention to detail.
Apply Through Our Website:We want to hear from you directly! Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at The Warren!
How to prepare for a job interview at The Warren
✨Know Your Stuff
Before the interview, make sure you understand Haulfryn's values and what they stand for. Familiarise yourself with their commitment to customer satisfaction and sustainability. This will help you align your answers with their mission and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
As an After Sales Administrator, organisation is key. Prepare examples from your past experience where you've successfully managed multiple tasks or resolved customer queries efficiently. This will demonstrate your proactive approach and ability to handle the responsibilities of the role.
✨Practice Your Communication
Since you'll be liaising with customers and suppliers, practice your verbal and written communication skills. Consider doing mock interviews with a friend or family member, focusing on how you would handle common customer service scenarios. This will help you feel more confident during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
